How can I view and download my Log Files?

The instructions below will show you where you can find your log files from your hosting package control panel, allowing you to view and download them.

This article will explain how you can view and download the log files from your web hosting account. Your log files contain information on how many times your pages have been accessed. You can view the last 100 lines of your log, or download the entire log straight from your 123 Reg Hosting Control Panel.


If purchased after July 2020

Step 1 of 5

Start by logging in to your Control Panel and scroll down to ‘Web Hosting’. From there, select ‘Manage’.

Manage Web Hosting

Step 2 of 5

On the next page, select ‘Manage’ for the account you wish to use.

Web Hosting Manage

Step 3 of 5

Select the three-dot icon for the package you want to edit. From there, choose ‘Settings’ from the drop-down menu that appears.

cPanel Admin

Step 4 of 5

On your dashboard, select the cPanel Admin button that appears above Settings.


Step 5 of 5

Select the application you wish to use to collate your Log data from the Metrics section.


If purchased before July 2020

Please note: This functionality is only available on Business and Unlimited packages.

Step 1 of 3

Scroll down to the Web Stats and Logs section and click the Log File Download button.

Step 2 of 3

From this page you will be able to view the last 100 lines of your Access logs and your Error logs.

Step 3 of 3

To download your Log File, simply click on the Download Log button. Your Logs will download in the form of a .zip file.