How do I check my Site Permissions?

This article will show you how to check your Site Permissions on your Web Hosting package.

Your Site Permissions dictate what your customers can view or do on your website. If your visitors are unable to do something that they need to do on your site, you will need to adjust your site permissions.

Please note: this tool is not available on any Web Hosting plans purchased after July 2020 or Premium Hosting plans purchased after August 2020.

Step 1 of 8

Start by logging in to your legacy Control Panel. For details on how to do this, please read the following article: How do I access and manage my products?

Step 2 of 8

From there, select Web Hosting or Premium Hosting within the ‘Manage active products’ section, depending on which product you wish to use.

Next, select Manage opposite the ‘(bought before XX/XX/XX)’ option.

Manage Shared Web Hosting


Step 3 of 8

This will show you an overview of your current hosting packages. Click Manage for the account you wish to use.

Manage Legacy hosting


Step 4 of 8

On the next page, select Manage for the domain you wish to update.

Manage hosting domain


Step 5 of 8

From the Files section of the Control Panel, click the Check Site Permissions icon.

Step 6 of 8

Now perform a scan of your Site Permissions by clicking on the link at the bottom of the page. This can take a few minutes.

Step 7 of 8

This will now display the Permissions you have set up. You can change the permissions for each file or directory by using the drop down menu to the right of the table.

Step 8 of 8

When complete, click on the Change button.