How do I edit users on a password protected directory?

This FAQ will help you to edit the users on a password protect a directory on your hosting package

This allows you to have areas of the website on your hosting package to be password protected, meaning they can only be accessed if you have given the user specific access to the directory.

The below will show you how you can add and edit a user, as well as setting their password.

If purchased after July 2020

Step 1 of 7

Start by logging in to your Control Panel and scroll down to ‘Web Hosting’. From there, select ‘Manage’.

Manage Web Hosting

Step 2 of 7

On the next page, select ‘Manage’ for the account you wish to use.

Web Hosting Manage

Step 3 of 7

Select the three-dot icon for the package you want to edit. From there, choose ‘Settings’ from the drop-down menu that appears.

cPanel Admin

Step 4 of 7

On your dashboard, select the cPanel Admin button that appears above Settings.


Step 5 of 7

Select Directory Privacy under the Files section.


Step 6 of 7

On the next page, select the directory that you wish to password protect.


Step 7 of 7

In the Create User section, fill in the necessary forms and click Save.

User Creation

If purchased before July 2020

Step 1 of 5

Login to your 123 Reg control panel.

Step 2 of 5

Scroll down to the Web Hosting section and click the Manage button.


Step 3 of 5

Click on the Password Protection link in the Web Tools section.

Step 4 of 5

Enter the name of the directory that you have secured in the Edit Password Protection Users field and press the Retrieve Directory Information button.

Step 5 of 5

Here you can delete a UsernameAdd a new Username or Change a Password.