The below article will explain why your hosting package may have been suspended, and what actions you can take to get it unsuspended.
- Unpaid bill – Failure to pay for your services can lead to a suspension. There are various reasons for a failed payment, for example, a lack of funds in your account or expired card details. If you have instigated a Banking charge back or Paypal Dispute for one of the services on your account, this can also lead to a suspension of your services.
- Abuse – Abuse can cover a wide range of issues. Some of the most common include spam emailing (repeatedly sending the same message to one or more people or mailboxes), phishing (The activity of defrauding an online account holder of financial information by posing as a legitimate company) and hacking attempts. As well as this, customers may not use our services to engage in activities, or store, transfer or receive material of an indecent, offensive or otherwise illegal nature. More information can be found by viewing the 123 Reg Terms and Conditions.