How do I access my feedback from review sites?

This FAQ will help you to view your ratings on Local Listings.

The below instructions will show you how to view the reviews you’ve received across various local directories, all from the same place. You’ll also see your average score so you can keep an eye on what you’re doing.

If purchased after May 2021

Step 1 of 5

Start by logging in to your 123 Reg Control Panel.


Step 2 of 5

From there, select Digital Marketing Suite within the ‘Manage active products’ section and then select Manage opposite Manage Digital Marketing Suite.

Manage Digital Marketing Suite


Step 3 of 5

This will take you to a page where you will see all your purchased Digital Marketing Suite packages. Click Launch to access your Full Marketing Suite package.

Select Launch


Step 4 of 5

This will take you to your dashboard. From here, select Reports from the left-hand menu and choose Web Reputation from the options that appear.

Select Web Reputation


Step 5 of 5

Here you’ll see all the ratings and reviews you’ve collated, along with your average review score.


If purchased before May 2021

Step 1 of 3

From the menu bar, click on the Ranks and Reviews link. This will take you to an overview of your reviews.

Step 2 of 3

At the top of the page you will see your average review score, as well as the review score for each directory. You will then be able to scroll down and view each of your reviews in chronological order.

Step 3 of 3

You can then click on each review to be taken to the review page on for the local directory the review was left on.