How do I cancel my Digital Marketing Suite package?
This article will show you how to cancel any of your Digital Marketing Suite packages.
Although the images below show Competitor Insights, the following steps can be applied to any of your Digital Marketing Suite packages:
Start by logging in to your 123 Reg Control Panel.
From there, select Digital Marketing Suite within the ‘Manage active products’ section and then select Manage opposite Manage Digital Marketing Suite.
This will take you to a page where you will see all your purchased Digital Marketing Suite packages. Select Options for your Competitor Insights package and then choose Billing from the drop-down menu that appears.
From here, select Cancel Package that appears under the Summary tab.
A pop-up window will appear asking you why you wish to cancel your plan. Select the most relevant reason from the list and select Cancel package to continue.
After a few moments, your package will be cancelled and removed from your Digital Marketing Suite product list.