How do I cancel my Digital Marketing Suite package?

This article will show you how to cancel any of your Digital Marketing Suite packages.

Although the images below show Competitor Insights, the following steps can be applied to any of your Digital Marketing Suite packages:

Step 1 of 6

Start by logging in to your 123 Reg Control Panel.


Step 2 of 6

From there, select Digital Marketing Suite within the ‘Manage active products’ section and then select Manage opposite Manage Digital Marketing Suite.

Manage Digital Marketing Suite


Step 3 of 6

This will take you to a page where you will see all your purchased Digital Marketing Suite packages. Select Options for your Competitor Insights package and then choose Billing from the drop-down menu that appears.

Choose Billing


Step 4 of 6

From here, select Cancel Package that appears under the Summary tab.

Select Cancel Package


Step 5 of 6

A pop-up window will appear asking you why you wish to cancel your plan. Select the most relevant reason from the list and select Cancel package to continue.

Cancel Package


Step 6 of 6

After a few moments, your package will be cancelled and removed from your Digital Marketing Suite product list.