How do I change my admin contact?

This FAQ will help you to change the admin contact in Search Engine Optimiser

The step-by-step instructions below will help you learn how to change your Search Engine Optimiser package’s Administrator contact details.

What are your administrator details?

Your administrator details are simply the details that we use to know who is managing your package, allowing us to email your Search Engine Optimiser results to the person responsible for overseeing this area of your website, as that may be different to your 123 Reg account holder.

This is useful for small businesses, for example, who have their 123 Reg account details under their CEO’s name, but want this information to be sent to their web developer or copywriting team.

Step 1 of 4

Start by logging in to your 123 Reg Control Panel. From there, select Manage for your Digital Marketing Suite under the Manage Active Products section.

Select Manage

 

Step 2 of 4

This will take you to a page where you will see all your purchased Digital Marketing Suite packages. Click Launch to access your SEO package.

Select Launch

 

Step 3 of 4

This will take you to your dashboard. From here, select General from the left-hand menu.

Select General

 

Step 4 of 4

On the next page, scroll down until you see the Contact Person information. From there, simply change their basic details, such as their name and email address, and click Save.

Edit Contact Person

 

If purchased before May 2021

Step 1 of 4

Log in to your 123 Reg Control Panel and scroll down to the Market your website section. From there, select Manage for your Search Engine Optimiser package.

Search Engine Optimiser Control panel link

 

Step 2 of 4

You will now see a list of your available packages, simply select the one you wish to change the type on and click on the Manage button. If you have a large number of packages, you can also select the one you require from the drop down menu, and then click the Manage button to access the management page.

Manage package

 

Step 3 of 4

This will take you to the package management page, which will allow you to change a customise areas of your package. You will see a list of options; to change the Admin Contact click on the Change button next to the Admin Contact field. You can also change the Admin Email by clicking on the change button next to the existing email contact.

Update Admin Contact

 

Step 4 of 4

This will display a text field. Update the Admin Contact as required and press the Confirm button to complete the process. Again, you can repeat this process with the Email field to ensure that your emails are going to the correct recipient.

Conform Admin Contact change