How do I enable 2-step verification on my account?
This article will explain what 2-step verification is and how to enable it on your 123 Reg account.
To maximise your security, 2-step verification can be added to your account at any time.
Simply click on a title below to skip to the most appropriate FAQ. You can also click the Top button to return and make another selection.
What is 2-step verification (2SV)?
2-step verification (2SV) is a security process in which users must verify their identity using two different methods in order to access a system that contains sensitive data. This can include online accounts for banking and ecommerce platforms, smart devices or even something as simple as a room.
The first method typically involves the user entering their email and password, with the second method taking different forms. One of the most popular options involves having a randomly generated code sent to your mobile that must be entered within a set time limit. Other options include using a software tool, such as an authenticator app, to generate this code.
Is 2SV mandatory with 123 Reg?
2SV is entirely optional with 123 Reg. However, we recommend that you enable two methods of verification on your account (i.e. a primary and backup method) to keep your personal details safe and protect yourself against any potential phishing or social engineering attacks.
Please note: the main contact details on your account are separate to the details used for your 2-step verification, even if you use the same details across both. For example, if you update the contact number on your 123 Reg account, the contact number for your 2SV will not be affected by this change.
How do I enable 2SV?
To enable 2-step verification on your 123 Reg account, please follow the steps outlined below:
Start by logging in to your 123 Reg Control Panel.
From there, click Account Settings in the toolbar and then choose Login & Security from the list of options.
On the next page, select Add Verification below 2-Step Verification.
You will now need to choose which method you would like to use for your 2SV. These include:
- Authenticator App: you will need to install an app on your phone, such as Google Authenticator or Authy, which will generate a unique code for you.
- SMS text message: a unique code will be sent to your preferred contact number.
- Security Key: you will need to plug a physical authentication device (such as a Yubikey) into your computer.
Once you’ve done this, click Continue.
You will now need to complete the process based on the method that you selected. This will involve the following:
Authenticator App
Install one of the suggested apps onto your mobile and then scan the provided barcode. You will now be given a unique authentication code on your phone. Press Next to continue.
From there, enter the authentication code and a suitable name for your authenticator name into the provided fields and then select Next.
SMS text message
Enter your contact number into the provided field and select Next.
From there, enter the unique code into the provided field and select Next.
Security Key
Make sure you have your security key to hand and then press Next.
From there, plug your security key into your computer and follow the on-screen instructions to complete the setup process.
Once you’ve done this, you’ll receive a message confirming that 2SV has been enabled.
Important: if you selected SMS text message and intend to use the same contact number for 2SV and your main account, you will need to update your number across both areas if this changes. This is because they are listed separately, so any alterations made to them will not carry over.
If you intend to use different numbers and have any personnel changes within your business, please update the contact number accordingly so that it can continue to be validated.
How do I add a backup method?
If you lose access to your main 2SV method (i.e. losing your phone), then you can use the backup method to access your account.
To do this, simply follow these instructions:
Start by logging in to your 123 Reg Control Panel.
From there, click Account Settings in the toolbar and then choose Login & Security from the list of options.
On the next page, select Add Verification below 2-Step Verification.
You will now be shown your primary 2-step verification method. From here, select Add Backup.
Follow the process outlined in steps 4 and 5 within the section ‘How do I enable 2SV?’ above to complete the process.
For maximum security, we recommend that you use a different device for your backup 2SV method.