Self Diagnosis Alert – DNS – Web Forwarding

Thank you for using the 123 Reg Self Diagnosis Tool!

We have detected a possible issue with your domain name configuration, as your domain name does not appear to be pointing at our redirection server.

This can be rectified by following the instructions below:

Step 1 of 8

Start by logging in to your 123 Reg Control Panel.

Step 2 of 8

From there, select Manage All opposite Domains within the ‘All Products and Services’ section.

Step 3 of 8

You will now see a complete list of your purchased domain names. Select which one(s) you wish to update from the provided list.

If you can’t find your domain in this list, you may be able to find on the Domain Name Overview page within our legacy Control Panel. For more details on this, please read the following article: How do I access and manage my products?

Select Domain

Step 4 of 8

If you’re using our current Control Panel, select DNS in the toolbar.

If you’re using our legacy Control Panel, select Manage DNS within the Advanced Domain Settings section.

Step 5 of 8

If you’re using our current Control Panel, click the edit icon (represented as a pencil) opposite your ‘@’ A record.

If you’re using our legacy Control Panel, click the Advanced DNS tab and then click Edit opposite your  ‘@’ A record.

Step 6 of 8

Next, change the value within the Destination/Target field to

Step 7 of 8

Once you’ve done this, click Save.

Step 8 of 8

Repeat Steps 4 and 5 for your ‘www’ A record.

Please note: it will take between 24-48 hours for these changes to propagate.