Self Diagnosis Alert – Forwarding Type

Thank you for using the 123 Reg Self Diagnosis Tool!

We have detected a possible issue with your web forwarding set up, as it appears to have been configured incorrectly.

If you wanted to forward ‘’ to ‘’, you will need to select either framed web forwarding to a single page or non-framed web forwarding to a single page.

Conversely, if you wanted to forward ‘’ to ‘’, you will need to select either framed or non-framed web forwarding.

To amend the type of web forwarding you have selected, please follow the instructions below:

Step 1 of 5

Start by logging in to your 123 Reg Control Panel.


Step 2 of 5

From there, select Domain Names within the ‘Manage active products’ section. Next, choose your domain name from the provided list and then select Manage.

Manage Domain Names


Step 3 of 5

On the next page, select Web forwarding.

Select Web forwarding


Step 4 of 5

Choose the correct type of Web Forwarding for your requirements.

Tip: If the website address is long and unwieldy, then you may wish to use framed web forwarding, as this masks your website address and always keeps your domain in the browser bar. Non-framed web forwarding is more useful if you wish to forward your domain to another domain with a similar name (such as forwarding to

If, however, you are forwarding your domain to a page within a folder, rather than a domain or subdirectory, (for example: then you will need to use web forwarding to a single page. Once again, you can choose whether to use framed or non-framed.

If the redirection is permanent, use a 301 redirect. Alternatively, use a 302 redirection if you will be changing the destination frequently.


Step 5 of 5

Scroll down the page and click on the Confirm button to save your changes.