VAT & 123 Reg Invoices

This FAQ will explain how VAT is charged on 123 Reg invoices.

In accordance with EU law, from 1st January 2015, VAT charges will vary based on where the customer utilises the service.

For EU customers with a valid EU VAT registration number, no VAT is charged on the invoice as the responsibility for VAT accounting rests with the EU VAT registered customer.

For EU customers with no valid VAT registration, VAT is charged based on the location where the customer utilises the service.

For non-EU customers who utilise the service outside the EU, no VAT is charged.

For UK customers who utilise the service in the UK, VAT is charged at the standard UK rate of 20%.

Please note: Some countries have states and territories that employ different VAT rates. We do not support this and calculate VAT at the standard rate.

How to add your VAT number to your 123 Reg Account:

Step 1 of 4

Start by accessing your Account Management settings. To do this, follow the instructions outlined in this guide: How do I access my Account Management settings?


Step 2 of 4

Once you’ve accessed your Account Management profile, select Edit my details under Contact Details to make any changes to your information.

Edit details


Step 3 of 4

Amend your VAT number within the relevant Company VAT number field. If you haven’t already done so, you’ll need to tick the option I represent a company in order to access this.

Edit VAT Number


Step 4 of 4

Once done, click Save changes at the bottom of the page to confirm them.

Save changes