VAT & 123 Reg Invoices

This FAQ will explain how VAT is charged on 123 Reg invoices.

In accordance with EU law, from 1st January 2015, VAT charges will vary based on where the customer utilises the service.

For EU customers with a valid EU VAT registration number, no VAT is charged on the invoice as the responsibility for VAT accounting rests with the EU VAT registered customer.

For EU customers with no valid VAT registration, VAT is charged based on the location where the customer utilises the service.

For non-EU customers who utilise the service outside the EU, no VAT is charged.

For UK customers who utilise the service in the UK, VAT is charged at the standard UK rate of 20%.

Please note: Some countries have states and territories that employ different VAT rates. We do not support this and calculate VAT at the standard rate.

How to add your VAT number to your 123 Reg Account:

Step 1 of 3

First, access your 123 Reg Control Panel.


Step 2 of 3

Scroll down to the ‘Account Management’ section and click on the ‘Update personal information’ link.


Step 3 of 3

This will take you to a new page where you will see your account information. Click the ‘Edit Details’ button at the top and you’ll see a field where you can insert your VAT number. Once done, click ‘Save’.