How do I download or back up my files and folders in Microsoft 365?

This article will show you how to download and back up your Microsoft 365 documents.

If you need to save a copy of your Word, Excel and PowerPoint files, you can follow the instructions below to see how to download them directly from your Microsoft 365 account.

For details on how to back up your emails, please read the following support article: How to back up your email

Step 1 of 6

Start by logging in to your 123 Reg Control Panel.

Step 2 of 6

From there, select Manage All opposite Email & Office within the ‘All Products and Services’ section.

Select Manage All

If, however, you can’t see your Microsoft 365 product here, you can find it within your legacy Control Panel. To access this, select click here within the banner near the top of the page. Once you’ve done this, you’ll need to log in to your Microsoft 365 dashboard.

Select Click here

Step 3 of 6

If you’re using our current Control Panel, click Sign in to email.

Click Sign In

If you’re using our legacy Control Panel, click Log into Microsoft 365.

Log Into M365

Step 4 of 6

You may need to sign in to your Microsoft 365 account. Enter your details into the provided fields and click Sign In.

Enter login details

Step 5 of 6

This will take you to the Microsoft 365 portal. Select My Content within the left-hand menu to view all your saved documents across multiple file types and storage locations.

Click My Content

Alternatively, you can select a specific application to only view files of that type. For example, select Excel to view all your Microsoft Excel documents.

Click Excel

Step 6 of 6

Hover your cursor over the file or folder you wish to download and click the three dots that appear. Select Download from the drop-down menu. The document will be saved to the Downloads folder on your computer.

Please note: files and folders can only be downloaded individually.

Click Download