How do I reset the password for my Microsoft 365 package?
This article will show you how to reset the password for your Microsoft 365 package.
If you’ve lost or forgotten your Microsoft 365 password, simply follow the instructions below to reset it:
Start by logging in to your 123 Reg Control Panel.
From there, select Manage All opposite Email & Office within the ‘All Products and Services’ section.
If, however, you can’t see your Microsoft 365 product here, you can find it within your legacy Control Panel. To access this, select click here within the banner near the top of the page. Once you’ve done this, you’ll need to log in to your Microsoft 365 dashboard.
If you’re using our current Control Panel, you will now see a complete list of your Microsoft 365 users. Click Manage opposite the user whose password you want to reset.
If you’re using our legacy Control Panel, click Modify opposite the user whose password you want to reset and continue to step 5.
On our current Control Panel, click Password within the ‘Manage’ section.
A pop-up window will now appear where you can enter your new password into the provided field. Regardless of which Control Panel you’re using, you will need to confirm your new password in the second blank field.
If you’re using our current Control Panel, you can click Generate temporary password to receive a random, secure password. You can also enter a recovery email address that we’ll use to contact you, should we notice any suspicious activity on your account. Once you’ve done this, click Save.
If, however, you’re using our legacy Control Panel, click Modify user to save your changes.
After a few moments, you’ll see a confirmation message stating that your Microsoft 365 password has been reset.