How do I cancel my Search Engine Optimiser trial package?
This FAQ will show you how to cancel your Search Engine Optimiser package.
Decided that the Search Engine Optimiser trial isn't for you? Let us know how we can improve and cancel your trial by following the below instructions.
Please note: You can set your trial to expire at any time during the 30 day trial period.
Step 1 of 6
Login to your 123 Reg Control panel, and then scroll down to the Market your website section, and select the Manage option for Search Engine Optimiser.
You can also select the package you wish to manage from the drop down menu and then click the Manage button. Using this option will allow you to skip straight to step 3 of these instructions.
Step 2 of 6
Now find the trial you wish you cancel and click the corresponding manage button. You can also find the relevant domain name for the package from the drop down menu, and then click the manage button.
Step 3 of 6
In the Renewals and Billing section, click on the Change button next to the renewal status section.
Step 4 of 6
Now select Do Not Renew from the drop down menu; and then click the Confirm button.
Step 5 of 6
We'll now ask you why you want to cancel your trial so that we can best assess our customer's needs. Let us know the reason for the cancellation by selecting your option using the radio buttons. Then click the Do Not Renew button.
Step 6 of 6
Your package will now be set to not renew. If you change your mind, and want to continue using the package again, you can set it to auto renew again by clicking the change button and select Auto Renew.
Please note: You will still be able to use the package until the end of your trial period.