Removing a domain or subscription gives an internal server error

This article applies to 123 Reg servers.

This article will explain what to do if your Plesk Panel shows an internal server error.

Within /var/log/sw-cp-server/error_log it may show something like:


2012-07-05 09:39:09: (mod_fastcgi.c.2613) unexpected end-of-file (perhaps the fastcgi process died): pid: 10809 socket: unix:/usr/local/psa/tmp/sw-engine.sock-0 2012-07-05 09:39:09: (mod_fastcgi.c.3400) response not received, request sent: 2001 on socket: unix:/usr/local/psa/tmp/sw-engine.sock-0 for /admin/index.php?redirect=/subscription/list/, closing connection


This normally happens when you remove hosting from a domain. To resolve it go into the domain, Websites & Domains tab, click Add next to the domain, select Website Hosting, re-add a FTP user/password and click OK.