How do I remove malware from my 123 Reg Shared Web Hosting?

This article will explain how to remove malware from your 123 Reg Shared Hosting.

Grab the Malicious Code

Access the email notification sent by Site Scanner which contains the malicious code. Alternatively, you can follow the steps below.

Step 1 of 3

Start by logging in to your Site Scanner dashboard.


Step 2 of 3

From there, select View Report.


Step 3 of 3

On the next page, you will see any malware that the Site Scanner has identified within the Malware section.


Locate your Source Code

Step 1 of 4

Start by logging in to your 123 Reg Control Panel.


Step 2 of 4

From there, select Web Hosting within the ‘Manage active products’ section and then select Manage opposite Manage Web Hosting.

Manage Legacy Shared Web Hosting


Step 3 of 4

Click on the File Manager button from the Files section.

Step 4 of 4

Select the file with the malicious code, then click the Edit button.

Once you have located your source code, find and delete the Malware code that has been highlighted by Site Scanner. To help you find the code, you can use the Control+F find function that is available in most website browsers. This will find any specific instances of the search criteria you enter, within the code.

After you have made your amendments to the index.html file, click on the Save and Close button to complete your changes.