Why did my PSD design template fail to import?

If your PSD file failed to import in SiteFusion please check the following:

Is the file size of the PSD file greater than 20Mb?

The max file size for your PSD file is 20MB but a good target size is between 2MB and 5MB.

Is the resolution 72 DPI?

In Photoshop (or similar image manipulation software), go to the Image menu on the toolbar and select Image Size from the menu.


The resolution should be 72 pixels/inch.


Is the image in RGB mode?

In Photoshop, go to the Image menu, then Mode and check that RGB Color is ticked.


After making the above changes, save your PSD file and try re-importing your PSD file on SiteFusion.