How do I manage my eShop orders?

This article will explain how to manage your orders on your eShop.

  • Step 1 of 5

    Login to your 123 Reg control panel.

    Control_Panel_Login.jpg
  • Step 2 of 5

    Scroll down to the Create your website section and click on the InstantSite icon.

    Create_website_section_instantsite.jpg
  • Step 3 of 5

    Click on the Login button next to the relevant InstantSite package.

    Login_to_relevant_package.jpg
  • Step 4 of 5

    In the Site map panel, click on the eShop page.

    Site_map_eshop_select.jpg
  • Step 5 of 5

    Click on the Orders tab.

    eshop_orders_tab.jpg

Orders can have one of the following statuses:

  • New status is automatically assigned to all new unpaid orders in the system.
  • Payment pending status is assigned automatically by online payment gateways to indicate that payment is in progress.
  • Paid status is automatically assigned to orders after online payment gateway reports a successful transaction.
  • Processed status is set manually for orders being processed at the time.
  • Backorder status is set manually to indicate deferred orders.
  • Completed status is set manually for orders which have been completed and delivered to the customers.
  • Cancelled status is set manually for orders cancelled by customers (for example, after you receive the corresponding request from your customer).
  • Failed status is automatically assigned to orders processed