How do I renew my Online Shop package?

This article will show you how to manually renew your Online Store package.

Since this process differs depending on which version of Online Store you have, please select your version from the list below and follow the instructions provided to get started:

If you’re not sure which version of Online Store you have, you can find out by reading this article.

Version 9

Step 1 of 4

Start by logging in to your 123 Reg Control Panel.

Step 2 of 4

From there, select Online Store within the ‘All Products and Services’ section and then click Options opposite your Online Store.

Step 3 of 4

A pop-up window will now appear, where you’ll see several details relating to your Online Store. Click Renew and then Checkout.

Step 4 of 4

Follow the on-screen instructions to complete the process.

Version 8

Step 1 of 5

Start by logging in to your legacy Control Panel. For details on how to do this, please read the following article: How do I access and manage my products?

Step 2 of 5

From there, select Online Shop within the ‘Manage active products’ section. Next, select Manage opposite Manage websites.

Manage Online Shop


Step 3 of 5

You will now be taken to a new page where you’ll see your purchased packages.

02 - Listed packages

Step 4 of 5

From here, click Options for the site you wish to amend and then choose Billing from the drop-down menu that appears.

03 - Billing


Step 5 of 5

Scroll down to the Renewals and Billing section, then click the Renew Now button. Then follow the on-screen instructions to complete your renewal.

04 - Renew your package

Please note: If your credit card details are up-to-date in your 123 Reg account, your package will automatically be renewed as long as this option is set in the control panel.