How to add personalised products to your Online Store

This article will show you how to provide personalisation options for your products.

You can offer your customers their own bespoke version of your best products, whether that involves putting their own text or logos on your t-shirts, or adding a personalised message to a bottle of wine.

Since this process differs depending on which version of Online Store you have, please select your version from the list below and follow the instructions provided to get started:

If you’re not sure which version of Online Store you have, you can find out by reading this article.

Version 9

Step 1 of 8

Start by logging in to your Online Store.

Step 2 of 8

From there, select Store within the right-hand menu.

Step 3 of 8

On the next page, click Products within the left-hand menu (below Store).

Step 4 of 8

Click Edit opposite the product you want to update.

Step 5 of 8

Select Inventory & Options below your product’s details.

Step 6 of 8

Click Create Add-on below the Add-ons heading.

Step 7 of 8

A pop-up window will now appear, where you can enter several details about your personalisation option. This includes its name and whether customers can choose from a list of options or must enter custom text.

You can also set a charge for each option and whether or not it’s mandatory.

Step 8 of 8

Once you’ve done this, click Done to save your personalisation option.

Version 8

Step 1 of 6

Start by logging in to your Online Shop.

Step 2 of 6

Select Ecommerce from the side Menu bar and choose Manage Store.

02 - Ecommerce and manage store


Step 3 of 6

From the Store Management menu, select Catalog and then Products.

03 - Catalog and products

Step 4 of 6

From here, click Add New Product.

04 - Add new product


Step 5 of 6

Now you can add images, details and pricing. Once you’re happy, click Save.

05 - Add product details

Step 6 of 6

Click Publish for the product to now appear in your Online Shop.

06 - Publish