How to create a category

This article will show you how you can create categories and subcategories in your Online Store.

Having categories within your ecommerce website is an excellent way of organising and displaying products across your shop, allowing your customers to quickly and easily find the products they are looking for, and make purchases from your site.

Since this process differs depending on which version of Online Store you have, please select your version from the list below and follow the instructions provided to get started:

If you’re not sure which version of Online Store you have, you can find out by reading this article.

Version 9

Step 1 of 5

Start by logging in to your Online Store.

Step 2 of 5

From there, select Store within the right-hand menu.

Step 3 of 5

On the next page, click Categories within the left-hand menu (below Store).

Step 4 of 5

You will now see a complete list of your existing categories. To make a new one, click Add.

Step 5 of 5

A pop-up window will now appear, where you can enter several details for your category. This includes a name, description, link and cover image.

Once you’ve done this, click Save to finish your category.

Version 8

Step 1 of 6

Start by logging in to your Online Shop package.

Step 2 of 6

Select Ecommerce from the sidebar and choose Manage Store.

02 - Ecommerce and Manage Store


Step 3 of 6

From the Store Management menu, select Catalog and then Categories.

03 - Catalog and categories

Step 4 of 6

From here, you will have the option to add either a Root Category, or a Subcategory.

04 - Choose category type

Step 5 of 6

Now you can enter the details for your category into the provided fields.

05 - Add new category


Step 6 of 6

Once you’re happy with your product information, click Save.