How you can create a table of contents on your page about withdrawal

This article applied to your 123 Reg Ecommerce package

This article will explain some new regulations for your eShop, based on a new Consumer Rights Directive that is coming into effect on 13th June 2014.

One of the main to changes is the Right to Withdrawal, or, put more simply, the right the customer has to cancel a service or product within a set cooling off period. Under the new Directive, you are required to extend the cooling off period to 14 days, to the previous 7 day window, as well as to provide the customer with the information they will require to make the cancellation.

Your Right to Withdrawal page may contain a lot of information, this article will show you how to allow your customer to easily find the information they require.

How do I create a Table of Contents on my page about withdrawal?

  • Step 1 of 8

    In the Administration area of the main menu, select Content/Categories and then Content Preview.

  • Step 2 of 8

    Select Right of Withdrawal from the tree on the left hand side of the page.

  • Step 3 of 8

    Enter the information you require into the page body. Give each section relevant headings.

  • Step 4 of 8

    Highlight each heading and Select the Anchor icon from the tool bar above.

  • Step 5 of 8

    You will then be asked to name the Anchor.

  • Step 6 of 8

    Then enter in the items for your Table of Contents above what you have already entered. Highlight the items you want to link to your Anchors, and click the link button in the toolbar above.

  • Step 7 of 8

    This will open the Links panel. Select Anchors from the side bar on the left.

  • Step 8 of 8

    Select the relevant Anchor from the drop down menu, then click Apply to confirm. Your Links will now direct the customer to the relevant area of the text.

How do I link to my Withdrawal Form from every page in my Online Shop?

You can insert a direct link to your withdrawal form on every page of your online shop. In the following instructions we assume that you have inserted the withdrawal form on your page covering withdrawal and already created a table of contents for this page.

  • Step 1 of 5

    Ensure that you have the link to your Right to Withdrawal page to hand. Do this by right clicking on the link and selecting Copy Link Address, and then pasting the link to Notepad.

  • Step 2 of 5

    In your Ecommerce package, select Design and then Quick Design.

  • Step 3 of 5

    On your page, you will have a number of areas that allow you to insert different elements on the page. These are identified by blue + symbols. However over them and you will see the Insert Page Element button. Click the one for the area you would like your link to be positioned.

  • Step 4 of 5

    Select User-Defined page elements from the list on the left of the window, and then select Link and click the Insert button.

  • Step 5 of 5

    Set the link destination to External, and then enter the name of the link and the link itself into the respective boxes. Then click the Apply button.

Your link will now display on every page of your website.