Using ClearPay as a payment option

This article will show you how to add ClearPay as a payment option to your ecommerce website.

ClearPay is a unique payment method that is available with our Online Store plans, giving customers the option to buy now and pay later. As part of this, ClearPay takes on credit and fraud risk and pays you upfront, while customers pay for their order in 4 equal instalments that are automatically billed every 2 weeks.

Please note: ClearPay is only available for Online Stores based in the UK.

This article only applies to Version 8 of our Online Store. If you’re not sure which version you have, you can find out by reading this article.

How do I add ClearPay to my Online Shop?

Step 1 of 10

Start by logging in to your Online Shop package.

 

Step 2 of 10

Once you’ve accessed your Online Shop, select Ecommerce from the left-hand menu. From there, click the button Manage Store.

ClearPay

 

Step 3 of 10

This will take you to your Store Management’s dashboard.

Before we add ClearPay though, you’ll need to ensure that your Online Shop location matches the physical address of your store. To check this, move your cursor over Settings and then select General from the menu that appears.

ClearPay

 

Step 4 of 10

Scroll down and make sure that your company address details are correct. If you need to make any changes, be sure to select Save to confirm them.

ClearPay

 

Step 5 of 10

Once done, select the Regional Settings tab.

ClearPay

 

Step 6 of 10

On the Regional Settings page, make sure that your time zone and currency settings are correct. Again, if you need to make any changes, be sure to select Save to confirm them.

ClearPay

 

Step 7 of 10

Now that we’re happy our location settings are correct, select Payment from the left-hand menu.

ClearPay

 

Step 8 of 10

On the Payment page, scroll down until you get to the Payment alternatives section. Click the Choose Payment Processor menu and select Clearpay from the list of options.

ClearPay

 

Step 9 of 10

From here, you’ll need to enter your Clearpay merchant account credentials in the provided fields. If you’re not sure how to do this, you can follow the How to set up instructions provided to the right.

ClearPay

You can also customise the payment method name as well as the set of instructions that customers receive. Once you’ve entered all the relevant information, select Save to confirm these details.

 

Step 10 of 10

Once done, ClearPay will appear under your list of ‘Current payment methods’, where you can enable/disable it at any time.

ClearPay

 

How do I edit or remove ClearPay?

Step 1 of 4

Start by logging in to your Online Shop package.

 

Step 2 of 4

Once you’ve accessed your Online Shop, select Ecommerce from the left-hand menu. From there, click the button Manage Store.

ClearPay

 

Step 3 of 4

From your store management page, select Payment from the left-hand menu.

ClearPay

 

Step 4 of 4

Under ‘Current payment methods’, select the Actions menu for ClearPay.

From there, you’ll be able to edit your ClearPay details, sort its priority or remove it completely by selecting the relevant option from the drop-down menu.

ClearPay