Add a recovery email address

If you ever forget your password, a password reset email can be sent to your recovery email address.

If this is a new account, add a recovery email when you sign in to Webmail for the first time. If you’ve already set up your account, add or update your recovery email in the Email & Office Dashboard.

New account: Add your recovery email in Webmail

1. If you just created your email account, select Email on the Web, and then Sign In. (If you closed the browser, go to Webmail.)
   
2. Sign in with your email address and password.
3. Enter your Recovery email, and then select Save & Continue. Your inbox will open.
   

You've successfully secured your email account with a recovery password and signed in to Webmail. You can reset your password as needed. Skip to Step 5 to add your email to a desktop or mobile app.

Existing account: Add your recovery email in the Email & Office Dashboard

1. Sign in to your Email & Office Dashboard (use your 123 Reg username and password).
2. Next to your Professional Email account, select Manage.
3. Next to Account information, select Edit.
4. Enter your Recovery Email.
5. Select Save.
   

Your Professional Email account is secure and you can reset your password as needed.