Reset the download limit on a digital product order

When you add digital products to your online store in Website Builder, customers can download the item 3 times. You can reset this limit and allow them to download the item 3 more times.

1. Go to your 123 Reg product page.
2. Scroll down, expand Website Builder and select Manage next to your site.
3. On your dashboard, go to Store, and then Orders.
4. Select the order for which you want to reset the download limit.
5. Under Files, select Reset Limits. The reset applies to all files associated with the order.
6. To confirm, select OK.
7. The limit reset happens immediately, no need to republish your website.

More info

• Add HTML or custom code to your site
• Add physical products to your online store
• Set up taxes