Understanding the ICANN Verification Process
The main authority of domain names is the Internet Corporation for Assigned Names and Numbers (ICANN). As part of their policies, all registrars are required to validate a registrant’s email address before changing it. We are required by ICANN to suspend any domains that are not validated within 15 days of being asked to do so.
When will I need to validate my domain?
- If you have registered a domain name since 1st January 2014
- If you have updated any contact information since 1st January 2014
- If you have attempted to transfer your domain since 1st January 2014
For details on how to update the contact details associated with your domain, please read the following Support article: How do I modify the contact information for my domain name?
What do I need to do to validate my domain?
Please note: before proceeding, you’ll need to make sure that your domain isn’t locked or has the Domain Ownership Protection service enabled. For details on how to do this, please read our Support articles:
Start by logging in to your 123 Reg Control Panel. From there, select your desired domain from the drop-down menu within the Manage Active Products section and click Manage.
Alternatively, you can scroll down to the Domain names section and select the relevant domain name from the drop-down menu. Once selected, click Manage.
Select ICANN Verification.
This will then show you whether or not your domain has been verified.
If your domain has not been verified, you will be prompted to resend the verification email. This will contain a verification link so that you may verify your domain name.
If your domain has already been verified, you will see confirmation of the verification.
My domain has been suspended, what can I do?
If you have not received your email, visit your domain name in a web browser where you will see a holding page. From this page, you can resend the verification email to the registrant email address for your domain.
Once you have validated, it can take up to 48 hours for the domain to come back online, due to DNS propagation.