Email Forwarding explained

This article will explain what email forwarding is and how you can set it up through your 123 Reg Control Panel.

What is email forwarding?

Email forwarding is a service that we offer free of charge to all 123 Reg customers with domain names. It means that an email sent to one address can be bounced to another without being stored on our mail servers.

This can be very useful if you have a long or unremarkable email address, as you can set up a more memorable forwarding address like your.name@yourdomain.co.uk. From there, all mail sent to this address will be routed to your original address.

Please note: if you only have domain names within your 123 Reg account, you will be able to create a maximum of 100 email forwarders in total. If, however, you have any additional products and services within your 123 Reg account, you will be able to create a maximum of 300 email forwarders in total.

Each email forwarder can then forward to a maximum of 100 recipients, regardless of which products or services you have within your 123 Reg account.

What is the difference between an email forwarder and a mailbox?

An email forwarder can only be used to direct mail to an existing account, as you could set up ‘contact@your-123-reg-domain.com’ so that any mail sent to that address is forwarded on to ‘yourname@3rd-party-email-address.com’. However, although you can set up mail to be sent TO the forwarding address, you cannot send FROM the forwarding address.

With our mailboxes, you can both send and receive at the new address. What’s more, our mailboxes have full spam and anti-virus protection, plus you can easily set it up on third-party email clients such as Outlook, Apple Mail and Gmail. Alternatively, you can access your emails on-the-go from any device through Webmail.

Please note: you cannot set up email forwarding on an email address if it is attached to a mailbox. For example, if you have a mailbox called my.name@mydomain.co.uk, you cannot forward this email address to another email address (i.e. myaddress@hotmail.com).

To have an email addresses going to both a mailbox and an alternative email address, you would need to set up a “dummy” mailbox with a different email address (i.e. 123my.name@mydomain.co.uk). You can then set up ‘my.name@mydomain.co.uk’ to forward to ‘123my.name@mydomain.co.uk’ and ‘myaddress@hotmail.com’.

How do I set up an email forwarder?

Step 1 of 3

Start by logging in to your 123 Reg Control Panel. From there, click Manage opposite Email within the Manage Active Products section.

Alternatively, you can scroll down to the Email section and select Manage email.

Click Manage

 

Step 2 of 3

On the next page, click on the Create option, then select Forward from the drop-down menu that appears.

Email Forwarding

 

Step 3 of 3

Enter the email address prefix in the box provided and select your chosen domain from the provided drop-down box. Once done, enter the addresses you wish your emails to be forwarded to into the Forward to* field and then click Save & Exit.

Email Forwarding

Please note: To forward to more than one email address, enter all the addresses you wish to forward to into the Forward to box. Please ensure all the emails are separated with a comma, but without any spaces. For example:

one@example.com,two@example.com,three@example.com

How do I edit email forwarding?

Step 1 of 4

Start by logging in to your 123 Reg Control Panel. From there, click Manage opposite Email within the Manage Active Products section.

Alternatively, you can scroll down to the Email section and select Manage email.

Click Manage

 

 

Step 2 of 4

For the Forwarder you want to update, select Options followed by Forwarder Settings from the drop-down menu that appears.

Email Forwarding

 

Step 3 of 4

This will take you to your Email Forwarder’s settings page. From here, click Edit opposite Forward address.

Email Forwarding

 

Step 4 of 4

Now you can enter your new email address into the text box, and then click Save to confirm your changes. Be sure to add a comma after each email address you enter.

Enter Email addresses

 

How do I delete an email forwarder?

Step 1 of 3

Start by logging in to your 123 Reg Control Panel. From there, click Manage opposite Email within the Manage Active Products section.

Alternatively, you can scroll down to the Email section and select Manage email.

Click Manage

 

Step 2 of 3

Tick the box for the forwarder you wish to remove and click the Delete selected button.

Email Forwarding

 

Step 3 of 3

On the pop-up window that appears, select Save & Exit to confirm the deletion.

Email Forwarding

 

What is catch-all email forwarding and how do I set it up?

Catch-all email forwarding is a great feature which comes with any 123 Reg domain name. It gives you the ability to forward all emails sent to your domain on to an email address of your choice. To set this up, simply follow the instructions outlined below:

Step 1 of 3

Start by logging in to your 123 Reg Control Panel. From there, click Manage opposite Email within the Manage Active Products section.

Alternatively, you can scroll down to the Email section and select Manage email.

Click Manage

 

Step 2 of 3

On the next page, click on the Create option, then select Forward from the drop-down menu that appears.

Email Forwarding

 

Step 3 of 3

Enter a * symbol into the Email address field, and then enter the address you wish to forward your mail to within the Forward to box. Once done, click the Save and Exit button. Your catch-all email forwarder will now be created.

Email Forwarding