Purchasing and Configuring your 123 Reg email
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How do I purchase an email address/mailbox?
Please note: You can also purchase additional mailboxes directly
from the 123 Reg website.
Step 1 of 5
Login to your 123 Reg control panel.
Step 2 of 5
Scroll down to the Email section, then click on the Manage email link.
Step 3 of 5
Click on the Get more mailboxes link.
Step 4 of 5
Choose the most suitable plan, then select how many mailboxes you wish to purchase and press Buy to continue.
Step 5 of 5
Your mailboxes will be added to your basket. Follow the on-screen steps to complete your purchase.
After you have purchased it, you
can configure your mailbox easily by following the instructions from our support
guide.
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How do I create a mailbox?
So you’ve purchased 123-mail and now you want to set up your first mailbox.Well, start by logging into your 123 Reg control panel.Click on ‘Manage email’ in the ‘Email’ section.Now hover over the ‘Create’ button shown here and then select ‘Mailbox’.Use the dropdown menu to select the domain name you wish to create the mailbox for.You can now enter the email prefix you wish to use.Choose ‘mailbox’ as the type and select the package you have purchased quota for.Now choose and enter a password for your mailbox, then confirm this by retyping it.Remember when you are creating your new password to ensure it fits the password
criteria.It must be at least 8 characters long with a combination of upper and lowercase letters,
as well as numbers.It must also include at least one special character.You can now select to make the mailbox a ‘catch all account’, meaning any emails sent to
‘@yourdomain’ will be sent into that one mailbox.If you are planning to sync your emails, contacts or calendar to your mobile device, you
will need to check the ‘Mobility add-on’.Once you have finished click on ‘Save & Exit’.If you need to change your password at any time, have a look at our video on changing
your mailbox password.That’s it, your mailbox is set up.You can now visit ‘webmail.123-reg.co.uk’ and log in to ‘123-webmail’ with your email
address and mailbox password to begin sending and receiving emails from this
account.
Step 1 of 4
Scroll down the page until you reach the Email section. Click on the Manage email link.Step 2 of 4
Click on the Create button and select Mailbox from the drop-down menu.
Step 3 of 4
Enter the email address prefix in the box provided, and then select the domain from the drop down box provided. You can specify the type and package you require the mailbox to be. You will need to enter you password, and you will be shown how secure your password is.Please note: Passwords must satisfy the following criteria to ensure they are as secure as possible:- Mixed case: Use a combination of uppercase and lowercase characters
- Numbers: Use a mixture of numbers and letters
- Special characters: Use at least one of the following special characters : "!£$%^&*()-_=+}{#@':;.>,<!--|?
- Length: Your password must be at least 8 characters long
- Unique Characters: Your password must contain at least 4 unique characters
Step 4 of 4
From there, click the Save and Exit button.
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What is catch all email forwarding and how do I set it up?
How to create a catch-all for a 123 Reg mailbox
So, a catch-all email address is a mailbox which catches emails sent to your domain
name, that may have otherwise been lost because the email address they are being
sent to, does not exist.Let’s break this down a bit more, so we can understand it.Say someone wants to send you an email, but they type in the email prefix
incorrectly, that’s anything here just before your domain name, then having a
catch-all email address will mean that you still receive the email.Let’s have a look at an example.You have your own business which sells gifts online called
youronline-gifts.co.uk.On your website, you may provide a few email addresses for people to contact you
on.So maybe enquiries@youronline-gifts.co.uk for general enquires and another for sales,
so sales@youronline-gifts.co.uk.Say someone wants to contact you, but they forget your email address and type in
info@youronline-gifts.co.uk.Having a catch-all email address will mean that you still receive the email.So you could create an email address like mailbox@youronlne-gifts.co.uk, and then all
of the emails sent to any of these email addresses will be collected or ‘caught’,
and put together in that one mailbox.Please note that if you actually have a mailbox set up using one of the prefixes, so
using the example; enquiries@youronline-gifts.co.uk, then emails to this address
will be sent to that actual mailbox, and not the catch-all email account.So let’s see how to set up a catch-all email address.To start, log into your 123 Reg control panel.Scroll down to the ‘Email’ section and click on ‘Manage Email.’Now hover over ‘create’ and then click on ‘mailbox.’So say you would like all of the emails to be sent to an email address such as
mailbox@yourexampledomain.uk, simply select the domain name from the drop-down list
here and then enter in the prefix, so ‘mailbox’.Select the type as mailbox, and choose the type of email package you purchased quota
for, so ‘personal’ or ‘business’.You can then create a password.It will have to fit the password criteria, so ensure that it is at least 8 characters
long with a combination of upper and lowercase letters, as well as numbers.It must also include at least one special character.In the admin settings is where you can choose to make this email account a
‘catch-all’ account.Just tick the box and then click ‘save & exit’.That’s it; your catch-all email account has been set-up, meaning that any email sent
to any emailprefix@ yourexampledomain.uk will be sent straight to this account.Unless you already have the mailbox set up with that prefix.Please note that ‘catch-all’ cannot be set for the same email address on an email
client such as Outlook, Thunderbird or Apple Mail.
Step 1 of 4
Scroll down the page until you reach the Email section. Then click on the Manage email link.Step 2 of 4
Click on the Create option and select Mailbox from the drop-down menu.Step 3 of 4
Enter the email address prefix in the box provided, and then select the domain from the drop-down box provided. You can specify the type and package you require the mailbox to be. You will need to enter a password, and you will be shown how secure your password is.From there, make sure you select the Make this account a catch-all option, and then click the Save and Exit button.Your new catch-all mailbox will now be created.
How to create a Catch-all to an external email address
To set up catch-all forwarding address for your domain name, you first need to log into your 123 Reg control panel, then follow the instructions below:Step 1 of 3
Scroll down the page until you reach the Email section. Then click on the Manage email link.Step 2 of 3
Click on the Create option and select Forward from the drop-down menu.
Step 3 of 3
Enter a * symbol into the Email address field, and then enter the address you wish to forward your mail to in the Forward to box. Then click the Save and Exit button. Your catch-all email forwarder will now be created.
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How do I change or edit my mailbox address?
Please note Deleting a mailbox will cause you to lose all of
the emails associated with the mailbox.
How do I delete a mailbox?
Be careful though, deleting a mailbox will cause all of the
stored emails and other data associated with the account to be
deleted. This is an irreversible operation, so make sure
that you have retrieved anything you need off the account, and that
you are sure you definitely want to delete the mailbox before you.
Step 1 of 3
Scroll down the page until you reach the Email section. Click on the Manage email link.Step 2 of 3
Select Delete Address from the Options menu.
Step 3 of 3
You will then be advised that by deleting the mailbox, you will lose all emails currently stored in it. To confirm that you wish the mailbox to be deleted click on the Save & Exit button.
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How do I upgrade my mail package?
Step 1 of 3
Scroll down to the Email section and click on the Manage Email link.Step 2 of 3
Select Manage Type from the Options menu for your mailbox.
Please Note: You will need to add a business package to your quota to be able to upgrade from a personal to a business mailbox.Step 3 of 3
Select the option you wish to upgrade to and then click Upgrade.
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I have lost/forgotten or need to change my mailbox password?
Tip: If you have set up your mailbox to receive emails in an
email client such as Outlook, Apple Mail, or an online
client such as Outlook.com, or Gmail.com, you will need to
edit your mailbox profile in your client to reflect your new
password.
So you’ve forgotten your mailbox password or need to change
it.Don’t worry, just follow these simple steps.To begin, log into your control panel and click on ‘manage
email’ in the email section.Using this drop down menu here, you will need to select the
domain name that the mailbox belongs to.Once you’ve selected the domain name, your mailboxes will
appear just here.Click on the ‘more’ button next to the mailbox you need to
change the password for.Now click ‘mailbox settings’ and under the preferences menu
click on ‘edit.’You can now enter your new password.Remember when you are creating your new password to ensure it
fits the password criteria.It must be at least 8 characters long with a combination of
upper and lowercase letters, as well as numbers.It must also include at least one special character.So once you’ve created your new password click ‘save’.That’s it, your password has now been changed and you can use
this new password to log into your 123-mail account using
123 Reg webmail.Please note that if you have set up your mailbox to send or
receive emails in an email client such as Outlook, then you
will also need to update this password to match your new
one.
Step 1 of 5
Scroll down the page until you reach the Email section and click on the Manage email link.Step 2 of 5
Select Mailbox Settings from the Options menu for your mailbox.
Step 3 of 5
Under Preferences, click on the Edit password link.
Step 4 of 5
Enter your new password then click the Save button.
Please note: Passwords must satisfy the
following criteria to ensure they are as secure as possible:
- Mixed case: Use a combination of uppercase and lowercase characters
- Numbers: Use a mixture of numbers and letters
- Special characters: Use at least one of the following special characters: "!$%^&*()-_=+}{#@':;.>,<!--|?
- Length: Your password must be at least 8 characters long
- Unique Characters: Your password must contain at least 4 unique characters
Please note: When creating your password,
you cannot use the pound (£) symbol.
Your password will now be changed.
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How do I edit the spam filter on my mailbox/email forwarding?
Important: Anti-spam filtering is set at the
domain level. Therefore, if you alter the settings on one
email address, it will affect all the email addresses
registered with the same domain.
Step 1 of 4
Scroll down the page until you reach the Email section.Click on the Manage email link.Step 2 of 4
Select Mailbox Settings from the Options menu for your mailbox.Step 3 of 4
Under Summary, click on the Change link for Spam Filtering.
Step 5 of 5
Use the slide tool to set the levels for Spam Flagging and Spam Deletion. When complete, click on the Save changes button.
Please note: 1 is the strongest setting
and 10 is the weakest setting.If you set your spam delete level filter to 1, this will
turn on the spam filter and delete any emails that are
detected as spam. If you would like spam to come
through, you should set your spam delete filter and
flagging level to 10, this will allow all emails that
are spam through to your inbox.
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What is 123 Reg Webmail and how do I log in?
What is 123 Reg Webmail?
123 Reg Webmail is an advanced email solution that simplifies your difficult life by helping you to manage all of your day-to-day activities from one central and easily accessible location.It is a web based Webmail client that allows you to manage your emails, calendars, contacts and task lists.How do I login to 123 Reg Webmail?
This article will explain how you can login to 123 Reg Webmail.Step 1 of 3
You can login to 123 Reg Webmail by clicking on the following:https://webmail.123-reg.co.uk/
Step 2 of 3
Type in your email address and password.Step 3 of 3
Click on the Login button.