Creating a sub domain on your Hosting
This FAQ will help you to set up a subdomain, which are typically used to offer different versions of the same website.
For example, you could use a subdomain to separate your online shop from the rest of your domain, using store.mydomain.com. Or, you could use en.mydomain.com and de.mydomain.com for English and German language versions of your site respectively.
The following steps apply to Web Hosting plans purchased after July 2020 and Premium Hosting plans purchased after August 2020:
Start by logging in to your Control Panel and scroll down to ‘Web Hosting’. From there, select Manage.
On the next page, select Manage for the account you wish to use.
Select the three-dot icon for the package you want to edit. From there, choose Settings from the drop-down menu that appears.
On your dashboard, select the cPanel Admin button that appears above Settings.
Select Subdomains under the Domains heading.
On the next page, enter the Subdomain name that you want to use, such as store. or de.
Ensure that you’ve selected the Domain.
Ensure that the Document Root is left at the default setting, so that the subdomain files are stored in a different directory.
Once done, select Create. You’ll see a message confirming that your subdomain has been created. Click ‘Go Back’ to return to the main page, where you’ll see your subdomain in the Modify a Subdomain list.
The following steps apply to Web Hosting plans purchased before July 2020 and Premium Hosting plans purchased after August 2020:
Scroll down to the Web hosting section.
Select your domain name using the drop-down menu and then click on the Manage button.
In the Web Tools section, click on Sub Domains.
Now type in the sub domain.
You can now type in the directory folder for your website files, or leave it blank if you wish for your sub domain to point to your main website.
Click on Create.
Your sub domain has been created and it will appear in the Modify Sub Domains section.
Please note: Sub domains can take up to 1 hour to become active.