Creating a sub domain on your Hosting

This FAQ will help you to set up a subdomain, which are typically used to offer different versions of the same website.

For example, you could use a subdomain to separate your online shop from the rest of your domain, using Or, you could use and for English and German language versions of your site respectively.

The following steps apply to Web Hosting plans purchased after July 2020 and Premium Hosting plans purchased after August 2020 (cPanel):

Step 1 of 7

Start by accessing your Web Hosting dashboard.


Step 2 of 7

On your dashboard, select the cPanel Admin button that appears above Settings.



Step 3 of 7

Select Subdomains under the Domains heading.



Step 4 of 7

On the next page, enter the Subdomain name that you want to use, such as store. or de.



Step 5 of 7

Ensure that you’ve selected the Domain.



Step 6 of 7

Ensure that the Document Root is left at the default setting, so that the subdomain files are stored in a different directory.

Document Root


Step 7 of 7

Once done, select Create. You’ll see a message confirming that your subdomain has been created. Click ‘Go Back’ to return to the main page, where you’ll see your subdomain in the Modify a Subdomain list.



The following steps apply to Web Hosting plans purchased before July 2020 and Premium Hosting plans purchased after August 2020:

Step 1 of 9

Start by logging in to your 123 Reg Control Panel.


Step 2 of 9

From there, select Web Hosting or Premium Hosting within the ‘Manage active products’ section, depending on which product you wish to use.

Next, select Manage opposite the ‘(bought before XX/XX/XX)’ option.

Manage Shared Web Hosting


Step 3 of 9

This will show you an overview of your current hosting packages. Click Manage for the account you wish to use.

Manage Legacy hosting


Step 4 of 9

On the next page, select Manage for the domain you wish to update.

Manage hosting domain


Step 5 of 9

In the Web Tools section, click on Sub Domains.

click on Sub Domains

Step 6 of 9

Now type in the sub domain.

type in the sub domain

Step 7 of 9

You can now type in the directory folder for your website files, or leave it blank if you wish for your sub domain to point to your main website.

Type in the directory name

Step 8 of 9

Click on Create.

Type in the directory name

Step 9 of 9

Your sub domain has been created and it will appear in the Modify Sub Domains section.

zip your files

Please note: Sub domains can take up to 1 hour to become active.