How can I stop 123 Reg emails going to spam?

123 Reg various emails from time to time, letting you know about services that may need renewal, new products or deals, and even a newsletter, helping you to keep up to date with the latest industry news.

If you’ve been missing out on these emails, its likely that they will have entered your junk email folder – to prevent this, you will need to add our email address to your Safe Senders list, or in some cases, to your email contacts.

Each email provider and email client has its own way of adding email addresses to these lists, so we’ve shown you how to do it on some of the most popular email services below:

Don't forget you can choose which 123 Reg emails you wish to subscribe to in your 123 Reg Control Panel.

Simply click on a title below to skip to the most appropriate FAQ. You can also click the Top button to return and make another selection.

Outlook 2013

Step 1 of 4

Click on the Junk dropdown menu from the Home section of the Outlook menu bar.

Step 2 of 4

Then select Junk Email Options from the menu.

Step 3 of 4

This will open a Junk Email options window. Select the Safe Senders tab, and then click Add.

Step 4 of 4

This will open a separate window where you can enter the items you wish to add to the Safe Sender list. You can either add an email address, such as no-reply@123-reg.co.uk, or you can just add the domain name @123-reg.co.uk, which will mean that any emails sent from any 123 Reg email address will be marked as safe.

Click OK to confirm the addition.

Outlook 2010

Step 1 of 3

Select Junk Email Options from the Junk section of the menu bar.

Step 2 of 3

This will open a Junk Email options window. Select the Safe Senders tab, and then click Add.

Step 3 of 3

This will open a separate window where you can enter the items you wish to add to the Safe Sender list. You can either add an email address, such as no-reply@123-reg.co.uk, or you can just add the domain name @123-reg.co.uk, which will mean that any emails sent from any 123 Reg email address will be marked as safe.

Click OK to confirm the addition.

Outlook.com

Step 1 of 4

Click on the Tools option from the menu bar at the top of the page, then select Options from the drop down list.

Step 2 of 4

This will open the Options window. Select Safe and Blocked senders from the Preventing Junk Emails section.

Step 3 of 4

Then select Safe Senders from the Safe and Blocked Senders page.

Step 4 of 4

Enter either the email address you wish to add, for example no-reply@123-reg.co.uk, or enter a domain name. This will ensure that emails sent from any address using that domain name will enter your mailbox.

Thunderbird

Step 1 of 5

Click on the Tools option from the menu bar at the top of the page, then select Options from the drop down list.

Step 2 of 5

This will open the Options window. Select the Advanced tab, and then the General tab within the Advanced options, then click on the Config Editor button.

Step 3 of 5

In the about:config window, search for mail.trusteddomains.

Step 4 of 5

Double click on the mail.trusteddomains string.

Step 5 of 5

This will open a separate window where you can enter the items you wish to add to the Safe Sender list. You can either add an email address, such as no-reply@123-reg.co.uk, or you can just add the domain name @123-reg.co.uk, which will mean that any emails sent from any 123 Reg email address will be marked as safe.

Gmail

Step 1 of 3

Click on the Gmail menu in the top left of the window, then select Contacts from the drop down menu.

Step 2 of 3

Click on the New Contact button.

Step 3 of 3

Create a new contact for 123 Reg using the email address no-reply@123-reg.co.uk. Your changes will automatically be saved.