How can I find my FTP username and password?


Linux Hosting purchased before 30.03.2015 / Windows Hosting / WordPress Hosting

  • Step 1 of 4

    Log in to your 123 Reg control panel

  • Step 2 of 4

    Scroll down to the Web hosting section.

    scroll down to the web hosting section

  • Step 3 of 4

    Select your domain name using the drop-down menu and then click on the Manage button.

    select your domain name and click on the manage button

  • Step 4 of 4

    In this box you will see your FTP username and password.

    FTP details located


Linux Hosting purchased after 30.03.2015

Please note: When uploading to your hosting package via FTP, you root folder will be /domainname/public_html replacing domainname with your website's domain name.

  • Step 1 of 5

    First login to your 123 Reg control panel and scroll down to the Web hosting section. Click on the manage button for Web Hosting.

  • Step 2 of 5

    Now scroll down to the list of websites you have set up on your hosting package, and click the Manage button for the site you wish to find the FTP details for.

  • Step 3 of 5

    Once you have logged into your Xtend control panel, you will see your FTP details on the right hand side of the page in a section titled FTP Details.

  • Step 4 of 5

    Here you will set your FTP password, simply click on the Click here to set link.

  • Step 5 of 5

    You can now enter your new FTP password into the box provided and then click the Change Password button.

Minimum password length is 8 characters and must include a special character and as least two of: upper case letters, lower case letters and numbers.