How do I edit FTP users in my Hosting account?

If you want to change the password or quota for your existing FTP users, you can do so by following these instructions.

If, however, you wish to change the directory that the user can access, you’ll need to delete the user and create a new account for them that features this updated directory link.

Please note: this process applies to our Web Hosting and Premium Hosting products.

Step 1 of 6

Start by logging in to your Control Panel and scroll down to ‘Web Hosting’. From there, select Manage.


General Control Panel


Step 2 of 6

On the next page, select Manage for the account you wish to use.

Web Hosting Manage


Step 3 of 6

Select the three-dot icon for the package you want to edit. From there, choose Settings from the drop-down menu that appears.

cPanel Admin


Step 4 of 6

Select the FTP Manager tab from your account dashboard.

FTP Manager


Step 5 of 6

On the FTP Accounts page, select the option Change Password or Change Quota alongside the user you want to edit.

This will open the field for you to make any changes.



Step 6 of 6

Once you’ve made your changes, click Change Password or Change Quota to confirm them.