Setting up Mobile Email Clients

This article will show you how to add your mailbox to email clients on mobile devices, including iOS and Android

Simply click on a title below to skip to the most appropriate FAQ. You can also click the Top button to return and make another selection.

How to add your mailbox to Mail on iPhone or iPad devices

 

 

Via QR code

If you have a Generation 2 mailbox, you can add your mailbox to your iPhone or iPad device by scanning a QR code. Simply follow the steps outlined below to get started:

Step 1 of 6

Start by accessing your Webmail.

 

Step 2 of 6

Click the Apps icon in the top-left corner and then choose Portal from the provided options

Select Portal

 

Step 3 of 6

On the Apps page, select Connect within the Connect your device box.

Select Connect

 

Step 4 of 6

A pop-up window will now appear. From here, select iPhone or iPad from the list of platforms.

Select iPhone

 

Step 5 of 6

On the next page, choose the option Email with iOS Mail.

Select Email option

 

Step 6 of 6

You will now be given a QR code, which you will need to scan using a dedicated app.

Scan QR code

If this process doesn’t work for you, then you will need to follow the manual process outlined below instead.

 

Via manual configuration

Please note: make sure you use your own details when we mention ours.

Step 1 of 11

Tap on the Settings icon on your mobile device.

 

Step 2 of 11

On the page that appears, select Mail.

Select Mail

 

Step 3 of 11

Next, select Accounts. Depending on your iOS version, you’ll need to select Passwords & Accounts instead.

Select Accounts

 

Step 4 of 11

On the next page, select Add Account.

Select Add Account

 

Step 5 of 11

Choose Other from the list of options.

Choose Other

 

Step 6 of 11

Next, select Add Mail Account.

Select Add Mail Account

 

Step 7 of 11

Enter your name, email address and password into the provided fields. You can also enter a description to help you identify the mailbox later.

Once you’ve done this, select Next.

Enter details

 

Step 8 of 11

Select IMAP from the two options.

From there, enter the following details into the Incoming Mail Server section:

  • Host Name: imap.secureserver.net (Generation 2 mailboxes only) OR imap.123-reg.co.uk (Generation 1 mailboxes only)
  • Username: your email address
  • Password: your email address’ password

 

 

Step 9 of 11

Once you’ve done this, enter the following details in the Outgoing Mail Server section:

  • Host Name: smtpout.secureserver.net (Generation 2 mailboxes only) OR smtp.123-reg.co.uk (Generation 1 mailboxes only)
  • Username: your email address
  • Password: your email address’ password

 

After you’ve done this, select Next.

 

Step 10 of 11

On the next page, you’ll be asked whether you want to import your mail and notes. Leave both boxes ticked and select Save.

Select Save

 

Step 11 of 11

Return to the home screen of your iOS device and select Mail.

Your mailbox will now be present, and you can start sending and receiving emails.

 

How to add your mailbox to Gmail on iPhone or iPad devices

Please note: make sure you use your own details when we mention ours.

Step 1 of 8

Start by opening the Gmail app on your device.

 

Step 2 of 8

If you haven’t set up a Gmail account before, select Sign In.

Otherwise, select your Profile icon and then choose Add another account.

Select Add another account

 

Step 3 of 8

Choose Other (IMAP) from the list of options.

Choose Other IMAP

 

Step 4 of 8

Enter your email address into the provided field and select Next.

Enter email address

 

Step 5 of 8

Enter the following details into the ‘Incoming server settings’ section:

  • Username: your email address
  • Password: your email address’ password
  • IMAP Server: imap.secureserver.net (Generation 2 mailboxes only) OR imap.123-reg.co.uk (Generation 1 mailboxes only)
  • Port: 993
  • Security Type: SSL/TLS

 

Step 6 of 8

Enter the following details into the ‘Outgoing server settings’ section:

  • Username: your email address
  • Password: your email address’ password
  • SMTP Server: smtpout.secureserver.net (Generation 2 mailboxes only) OR smtp.123-reg.co.uk (Generation 1 mailboxes only)
  • Port: 465
  • Security Type: SSL/TLS

Once you’ve done this, select Next.

 

Step 7 of 8

Enter the name that you’d like to be displayed on your sent messages. Once done, select Next.

Enter name

 

Step 8 of 8

Congratulations! You’ve set up your account within Gmail!

 

How to add your mailbox to Outlook on iPhone or iPad devices

Please note: make sure you use your own details when we mention ours.

Step 1 of 8

Start by opening the Outlook app on your device.

 

Step 2 of 8

If you haven’t set up an Outlook account before, enter your email address into the provided field and select Add Account. From there, continue to step 6.

If, however, you have set up an Outlook account before, select the Menu icon.

 

Step 3 of 8

Choose Settings from the menu that appears, represented by the gear icon.

Choose Settings

 

Step 4 of 8

On the next page, select Add Mail Account.

Select Add Account

 

Step 5 of 8

You will now be shown a list of options. Choose Add Email Account.

Add Email Account

 

Step 6 of 8

Enter your email address into the provided field and then select Add Account.

Enter email address

 

Step 7 of 8

Enter the following details into the provided fields:

  • Password: your email address’ password
  • Display Name: your brand name or full name
  • Description: a brief summary to help you identify your mailbox

Once you’ve done this, select Sign In.

 

Step 8 of 8

Your mailbox will now begin to load content. Send yourself a test email to make sure your email address is working correctly.

If you don’t receive anything, try toggling to Other.

View mailbox

 

How to add your mailbox to Samsung Email on Android devices

If you have a Generation 2 mailbox, we recommend that you check whether your email client can automatically configure your mailbox. If this is not possible, please follow the steps below to manually set up your email account.

Please note: make sure you use your own details when we mention ours.

Step 1 of 9

Start by opening the Email app on your device.

 

Step 2 of 9

If you haven’t set up an account before, proceed to step 3.

Otherwise, select the Menu icon alongside Inbox.

Select Menu

 

Step 3 of 9

From there, select Settings from the menu that appears, represented by the gear icon.

Select Settings

 

Step 4 of 9

On the next page, choose Add account.

 

 

Step 5 of 9

On the next page, select Other from the list of options.

Select Other

 

Step 6 of 9

Enter your email address and password into the provided fields. Once done, click Sign in.

Enter details

 

Step 7 of 9

A pop-up window will now appear asking you to select your account type. Choose IMAP account.

Choose IMAP account

 

Step 8 of 9

Enter the following details into the provided fields:

Account

  • Email address: your email address
  • Username: your email address
  • Password: your email address’ password

Incoming server

  • IMAP server: imap.secureserver.net (Generation 2 mailboxes only) OR imap.123-reg.co.uk (Generation 1 mailboxes only)
  • Security type: SSL
  • Port: 993

 

Outgoing server

  • SMTP server: smtpout.secureserver.net (Generation 2 mailboxes only) OR smtp.123-reg.co.uk (Generation 1 mailboxes only)
  • Security type: SSL
  • Port: 465 (25 or 587 for SSL off)

Once you’ve entered these details, click Sign in.

Enter details

 

Step 9 of 9

Your mailbox will now be set up and you can start sending and receiving emails.

 

How to add your mailbox to Gmail on Android devices

Please note: make sure you use your own details when we mention ours.

Step 1 of 11

Start by opening the Gmail app on your device.

 

Step 2 of 11

If you haven’t set up a Gmail account before, select Sign In.

Otherwise, select your Profile icon and then choose Add another account.

Select Add another account

 

Step 3 of 11

Choose Other from the list of options.

Choose Other

 

Step 4 of 11

Enter your email address into the provided field and select Next.

Enter email address

 

Step 5 of 11

On the next page, choose the option Personal (IMAP).

Choose Personal IMAP

 

Step 6 of 11

Enter your password into the provided field and select Next.

Enter password

 

Step 7 of 11

Change the Incoming server to imap.secureserver.net (Generation 2 mailboxes only) or imap.123-reg.co.uk (Generation 1 mailboxes only) and then select Next.

Change incoming server

 

Step 8 of 11

Change the outgoing SMTP server to smtpout.secureserver.net (Generation 2 mailboxes only) or smtp.123-reg.co.uk (Generation 1 mailboxes only) and then select Next.

Change outgoing server

 

Step 9 of 11

Set your account options from the provided list and select Next.

Set account options

 

Step 10 of 11

Enter your account name along with your full name into the provided fields. From there, click Next.

Enter account name

 

Step 11 of 11

Your mailbox will now automatically be set up and you can start sending and receiving emails.

 

How to add your mailbox to Outlook on Android devices

Please note: make sure you use your own details when we mention ours.

Step 1 of 9

Start by opening the Outlook app on your device.

 

Step 2 of 9

If you haven’t set up an Outlook account before, select Get Started and then continue to step 5.

If you have set up an Outlook account before, select the Menu icon in the corner.

Select Menu icon

 

Step 3 of 9

Choose Settings from the list of options that appears, represented by the gear icon.

Choose Settings

 

Step 4 of 9

On the next page, select Add Email Account.

Select Add Account

 

Step 5 of 9

You will now be provided with two option. Choose Add Email Account.

Add Email Account

 

Step 6 of 9

Enter your email address into the provided field and then select Continue.

Enter email address

 

Step 7 of 9

Next, select IMAP from the list of options.

Select IMAP

 

Step 8 of 9

On the next page, enter the following details into the provided fields:

  • Display Name: the name you want to appear for your mailbox
  • Description: a brief summary of your mailbox

IMAP Incoming Email Server

  • IMAP Host Name: imap.secureserver.net (Generation 2 mailboxes only) OR imap.123-reg.co.uk (Generation 1 mailboxes only)
  • Port: 993
  • IMAP Username: your email address
  • IMAP Password: your email address’ password

SMTP Outgoing Email Server

  • SMTP Host Name: smtpout.secureserver.net (Generation 2 mailboxes only) OR smtp.123-reg.co.uk (Generation 1 mailboxes only)
  • Port: 465 (25 or 587 for SSL off)
  • SMTP Username: your email address
  • SMTP Password: your email address’ password

 

Once you’ve done this, select the checkmark icon.

 

Step 9 of 9

Congratulations, you have now added your mailbox to Outlook!