Microsoft 365 isn’t just about email and office apps anymore. It’s about using smart tools and AI to help your business work smarter.

With powerful AI features built in — plus a growing range of optional add-ons — you can automate tasks, get insights from your data, and stay on top of projects.

These extras are built to save time and keep things moving, wherever work takes you.

Looking the part with Microsoft 365 Email

Microsoft 365 gives you a professional email that matches your domain — showing customers you mean business every time you hit send.

Pick the right plan and you also get apps like Word, Excel, and PowerPoint to help you stay productive, organised and connected.

But it’s more than just those apps. From keeping your team connected remotely, to sparking creativity and making sense of data, Microsoft 365 is built for modern business.

And now, when you’re ready to take things further, new AI-powered add-ons are here to automate tasks, provide insights, and support your business as it grows.

Hang on — what is a business email address?

A business email address puts your own custom domain name after the @ symbol, like you@yourbusiness.co.uk. 

Pair your business or brand name with a trusted domain ending (TLD) like .co.uk, .ai, or .info builds trust and help your business stand out online.

Using a custom email is a step up from free services because it’s unique to you and your brand. When running an online business, few things make a better first impression.

It’s a simple step that can make a big difference — especially when you’re just starting out.

See also: What are the Benefits of a Professional Email Address?  

Don’t worry — you don’t need to be a tech expert to get an M365 business email address with 123 Reg.  

M365: Your office in the cloud (and always up to date) 

In 2020, Microsoft Office became Microsoft 365 (M365) — taking all your favourite Microsoft apps online.

This shift to a “cloud” platform gives users the power to share updates instantly, work from any device, and collaborate with your team from anywhere.

The tools you need, wherever work takes you.

Microsoft 365 is always up to date with new features and improvements. So as your business grows, Microsoft 365 grows with you.

M365: What’s in the box?  

M365 is part of a monthly subscription that gives you a professional email address matching your domain name. So, there’s no actual box. It’s all online! But depending on the plan you choose, your subscription can come with a lot more.

Email Essentials gives you the email and calendar tools you need to stay organised and look professional. Because it’s backed by Microsoft, you get reliable security, spam protection, and the peace of mind that your messages will land where they’re meant to.

Step up to Business Essentials or Business Professional and you’ll also get Microsoft apps like Word, Excel, PowerPoint, Outlook and Teams — together with extra cloud storage and real-time collaboration tools.

Meet the Microsoft 365 Add-Ons

Microsoft’s apps have come a long way since Clippy the winking paperclip. Alongside familiar tools, Microsoft now offers powerful AI-powered add-ons to make your work easier.

Copilot helps with writing and creativity. Visio lets you create clear diagrams and process maps. Planner keeps tasks organised and teams on track. Power BI turns data into simple, actionable reports.

These add-ons aren’t just for big companies — they’re practical tools that save time and help your business grow.

Let’s take a look at what each of the M365 Add-Ons can do for you.

How Microsoft 365 Add-Ons can help you work smarter

1. Microsoft Power BI – make sense of your data

What is Power BI?

A data visualisation tool that turns your numbers into interactive charts and dashboards.

What does it do? 

Power BI pulls info from Excel, cloud apps, and other sources to give you a clear picture at a glance. You don’t need to be a data expert to spot patterns and trends that might otherwise go unnoticed.

Power BI helps you see what’s really going on in your business. It pulls data from spreadsheets, reports or systems you already use, and turns it into clear visuals you can act on.

Instead of digging through rows of numbers, you get charts and dashboards that show trends, patterns, and opportunities — ideal for making better decisions, faster.

Sharing reports is simple — just a few clicks and your team or clients can see exactly what they need.

2. Microsoft Visio – Make complex ideas clearer

What is Visio?

A tool for creating diagrams and flowcharts that help explain processes and plans.

What does it do? 

Visio makes it easy to turn complex information into clear visuals — from workflows and project maps to organisational charts. You don’t need to be a design expert to create professional-looking diagrams quickly.

Visio is perfect when you need to map something out. You can turn processes, plans or how parts of your business fit together into clear diagrams.

It’s especially useful for onboarding, team planning, or explaining workflows to clients. Because it’s part of Microsoft 365, Visio works well with your other apps, so you can embed diagrams in documents, presentations, or share them with your team.

Using visuals like these helps improve communication, avoid misunderstandings, and keep everyone on the same page.

3. Microsoft Planner – keep your tasks on track

What is Planner?

Stay on top of tasks with intuitive boards and progress tracking tools for simplified project management.

What does it do? 

Planner breaks big projects into manageable chunks. You can set deadlines, assign tasks with just a few clicks, and keep everyone updated via email notifications. The visual boards show who’s working on what and how close tasks are to completion — like a simple project manager without the hassle.

Planner gives you a clear view of everything that needs doing. Whether you’re flying solo or managing a small team, Planner helps you stay on top of daily tasks without drowning in emails or notes. Connected to your Microsoft 365 account, it keeps all your projects and updates in one place, so you can plan your week without juggling multiple apps.

4. Microsoft Copilot – Your AI-powered PA

What is Copilot?

Microsoft’s AI-powered assistant built into the Microsoft 365 apps you use every day.

What does it do? 

Copilot helps with tasks like summarising meetings, drafting documents, creating PowerPoint slides, and supporting chats — saving you time and sparking creativity.

Copilot brings the power of AI to the Microsoft tools you already use. It can summarise long emails, draft replies, pull insights from Excel sheets, or help write reports in Word.

Think of it as a digital PA who speeds up the boring bits, so you can focus on the work that really matters. It’s built into apps like Outlook, Word, and Excel — so there’s nothing new to learn, just less time spent on repetitive tasks.

Copilot works especially well with Outlook, Teams, Word, and other core apps, so you can get more done with less effort.

It’s also built into Windows 11, bringing AI-powered help straight to your PC. If your device is up to date, you should see the Copilot icon on your taskbar and be able to explore its features like quick answers, task management, and suggestions.

However, the version shipped with Windows offers only basic AI support. To unlock Copilot’s full capabilities — including advanced content creation, summarising, and data insights — you’ll need a Microsoft 365 subscription.

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