How do I upload a file to my hosting package?

This FAQ will help you to upload a file to your Web hosting package.

The step by step instructions will help you to upload a file or your entire website to your Web hosting package.

Via FileZilla

Before you start this process, you’ll need the following details:

  • The IP address or domain name for your website.
  • Your FTP username/cPanel login name.
  • Your FTP password.
Step 1 of 4

Start-up FileZilla and you’ll be presented with several fields.

FileZilla

Enter your IP address or domain name into ‘Host’ and your FTP login details into ‘Username’ and ‘Password’. For ‘Port’, simply enter ‘21’.

Step 2 of 4

Select Quickconnect, whereupon FileZilla will connect to your hosting account based on your provided details.

Step 3 of 4

You’ll now need to fill in the Local site and Remote site sections.

For Remote site, open your website’s root directory and select your public_html folder. The root directory might be different for a secondary or addon domain.

For Local site, select the folder on your computer where you store your website’s assets.

Files

Step 4 of 4

Select all your website’s files and directories from the Local site folder and drag them into the Remote site section. Once this is complete, your site will be live.

Via File Manager - If purchased after July 2020

Step 1 of 8

Start by logging in to your Control Panel and scroll down to ‘Web Hosting’. From there, select ‘Manage’.

Manage Web Hosting

Step 2 of 8

On the next page, select ‘Manage’ for the account you wish to use.

Web Hosting Manage

Step 3 of 8

Select the three-dot icon for the package you want to edit. From there, choose ‘Settings’ from the drop-down menu that appears.

cPanel Admin

Step 4 of 8

Select ‘File Manager‘ in the account dashboard.

Step 5 of 8

On the File Manager, select the option ‘Upload’ from the navbar.

Upload

Step 6 of 8

Choose the files you wish to upload from your computer by dragging it onto the page or by clicking the ‘Select File‘ option.

Drop files

Step 7 of 8

If you want to upload your entire website, find your website files, right click on them and then click ‘send to > compressed zip folder‘.

Zipped

Step 8 of 8

Once done, return to the main page and select your uploaded file. From there, select the option ‘Extract’ from the navbar.

Extract

Via File Manager - If purchased before July 2020

Step 1 of 4

Start by logging in to your Control Panel and scroll down to ‘Web Hosting. From there, select ‘Manage’.

Control Panel

Step 2 of 4

Scroll down to the Files section and click the ‘File Manager button‘.

Files

Step 3 of 4

In your File Manager, select the Upload option from the navbar at the top.

Upload

Step 4 of 4

Choose the files you wish to upload from your computer by dragging them onto the page or by clicking the ‘Choose Files’ option.

Add more

You can even upload additional files by selecting the ‘Add more files’ button.