Monitoring customer satisfaction for beginners
How certain are you that you know what your customers want, need and demand from the service you provide? If…
Swift Six: Get more clicks on your AdWords ads
In the latest Swift Six, I'll be explaining six ways you can make sure your AdWords ads get as many…
The Apprentice – Your future: Investing in tomorrow
Do you often need an extra pair of hands? Can't afford or justify a full time extra member of staff?…
Starting your own business – Part 2: The basics
In the second in a series of posts, search engine optimisation (SEO) consultant Barry Adams explains the decisions he faced…
How to stop your business logo from being hijacked
As a small business you know the importance of proper search engine optimisation (SEO). You’re probably hard at work every…
How (and why) to market to your existing customers
Did you know that it costs up to seven times more to acquire a new customer than it does to…
What is Google Pigeon and how will it impact local businesses?
On 24 July, news hit that Google had made changes to its local ranking algorithm. While there was no official…
6 MORE design mistakes that can kill your sales
You love your website but are you sure your visitors love it too? In a previous blog post I presented…
Think like a cash register: six A/B tests to skyrocket your sales
How do you know you're making the right decisions in terms of user experience? Until you gain some insight into…
Why your customers leave and how to keep them
Here’s a disheartening fact: It can cost up to 7x more to acquire a new customer than to keep an…