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We’ve previously mentioned the top questions our support team gets asked. And now we’ve introduced a new way for you to get to the bottom of any problems with your 123-reg services. Because, let’s face it, we all need a bit of help sometimes.

Three steps to problem solved

Our new online Self Diagnosis Tool takes you through key checks to get to the bottom of any problems you’re having with these 123-reg services:

To try out the tool, just visit the 123-reg support website. Click Log In and enter your usual 123-reg username and password. Then just click Troubleshooting tab to start the process.

We’ll ask a few quick questions and do our best to get to the root of the problem in just three steps.

What do you think of our Self Diagnosis Tool?

In time, we’re planning to expand the tool to cover our entire range of services. To help us improve it, we’d love to know what you think. So if you’ve tried the tool, please give us your feedback by leaving a comment on this blog post.

Try out the Self Diagnosis Tool now >

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