We’re constantly listening to your feedback and trying to improve on the services we offer and in recent months we’ve had our team working hard on making our order process easier for you to use.
It’s taken a lot of time, plenty of effort and much testing (which we are just finalising) but we think they have all been worth it, given the host of new features we have been able to integrate and the existing ones we have tweaked too. Our new improved 123-reg order process is coming soon and we think you will love it.
The first thing you will probably notice is the cleaner, clearer visual look as you go through the order process. There’s also more clarity when you are going through the order process. Now when you add things to your basket a pop-up will confirm your additions and guide you to any other options you may want to consider.
The whole process is now far more integrated too, making it easier for you to add different products, different services and browse through our offerings as you would other online stores. The aim is to make your journey from browsing through to checkout a more enjoyable and efficient one. One particular area this should show a marked improvement in is for those purchasing SSL certificates. Previously this was a little cumbersome and confusing to some, but hopefully now will be more intuitive and easy to understand.
As ever our improvements schedule is an on-going process and your feedback on these changes helps shape future improvements, additions and changes. We aim to make using and managing your account with 123-reg as simple and straightforward as it possibly can be and to achieve that we need your help. So if you do have any ideas and feedback, please let us know.