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An end of year message from Ben Law

Ben Law, senior director at 123 Reg, looks back on an eventful year.

Think back to a year ago. The chances are you were contemplating 2020 and starting to plan everything you wanted to do and achieve over the following 12 months.

You certainly weren’t thinking about Covid-19, lockdowns, social distancing and all the disruption those things brought with them.

It has been hard to stick to plans this year and like businesses across the UK, 123 Reg has had to react to big changes with little notice.

Just before the first lockdown started back in March, we were able to get everyone working safely from home. It wasn’t easy, but we got things sorted without significant disruption to the high levels of service you expect from us.

2020 was challenging year for 123 Reg in many ways, and we’re grateful for your patience when things haven’t gone smoothly.

And I’m delighted to say that even with all the disruption that 2020 brought, we still found new ways to help you and your business succeed online.

We introduced Website Builder Starter, which allows anyone who buys a domain name from us to create a one-page website. It’s free for the first 30 days and then just £1 a month, making it a truly affordable way to get your first website up and running.

This was followed by Email Starter, another product aimed at helping people build an online presence at an affordable price. For just 99p a month for the first year, you can use Email Starter to create a professional email address based on your domain name.

In July, we introduced a new range of Linux Shared Website Hosting packages, which include an easy-to-use control panel powered by cPanel. The thing I love most about these new hosting packages is that they offer a range of apps, including WordPress and Magento, which can be installed with just one click. That means you need very little technical knowledge to launch you site.

And we’re already working on new products for 2021, including Marketing Suite, which will help you reach new customers. You’ll be able to use it to help boost your search engine rankings, keep track of customer reviews, run search engine ads and more. It will be a really great way to help you grow your business in the year ahead.

2020 was a tough year for everyone and many business owners faced a wide range of difficulties. We hope that the support and advice we’ve offered helped you get to grips with the unexpected.

I’m especially proud of the webinar we hosted with Crunch to help you cope with the impact of Covid-19, if you haven’t already seen it, I think there’s advice in there that you’ll find useful. And, of course, our blog is always there if you need digital marketing tips.

Given the events of 2020, trying to foresee what might happen over the next 12 months would be unwise, so I’m not going to make any predictions for the coming year other than to say that whatever your plans for 2021, 123 Reg will be here to help you succeed online.

Here’s wishing you and your family a merry Christmas and a safe and prosperous new year.