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Articles for the 'Top 6 lists' Category

Why your customers leave and how to keep them

By Alexandra Gavril - August 13, 2014

Source: http://tomfishburne.com/2013/11/acquisition.html Here’s a disheartening fact: It can cost up to 7x more to acquire a new customer than to keep an existing one. Also, according to Bain and Co., a 5% increase in customer retention...

Why business events are more than a day out

By Tim Fuell - May 9, 2014

It’s that time of year when leaflets come flicking out of magazines, posters confront you at every turn and emails hit your inbox daily advertising another ‘not-to-be-missed’ exhibition, show or seminar. To...

6 ways to help your clients

By Tim Fuell - April 30, 2014

Being nice shouldn’t be seen as a negative. The ability to help others is a trait as worthy in business as it is in your personal life. Helping your clients, even if...