Survey Prize Draw Terms and Conditions

123 Reg Customer Survey Prize Draw 2026 - Terms and Conditions

1. Promoter

The promoter is 123 Reg Limited, a company registered in England and Wales under company number 05306504, whose registered office is at Studio 4th Floor, PartsC&D At East West, Tollhouse Hill, Nottingham, England, NG1 5FW (“Promoter”).

2. Eligibility

2.1 The prize draw is open to residents of the United Kingdom, including Northern Ireland, who are aged 18 or over and who receive a unique invitation from the Promoter to complete the 123 Reg Customer Survey.

2.2 The following individuals are not eligible to enter:
a. employees, officers, contractors, agents and representatives who are materially involved in designing, administering or operating the survey or prize draw; and
b. members of the same household as any individual identified in paragraph 2.2(a).

2.3 The Promoter may require a potential winner to provide reasonable evidence that they satisfy the eligibility requirements.

3. Promotion Period

3.1 The prize draw opens at 9:00am BST on 6 August 2026 and closes at 11:59pm BST on 21 September 2026 (“Promotion Period”).

3.2 Entries received outside the Promotion Period will not be accepted.

4. How to Enter

4.1 No purchase is necessary to enter.

4.2 During the Promotion Period, eligible customers will receive an email containing a unique link to the survey.

4.3 To enter, an eligible customer must:
a. access the survey using their unique survey link;
b. answer at least one survey question; and
c. submit the survey by clicking the final “Finish,” “Submit” or equivalent submission button before the end of the Promotion Period.

4.4 An eligible customer who satisfies clause 4.3 will automatically receive one entry unless they select the option stating that they do not wish to be entered before submitting their response.

4.5 Opening the survey, clicking an interim “Next” button, or otherwise failing to submit the survey does not constitute a valid entry. Entrants are not required to answer every survey question.

4.6 Each unique survey link is associated with a single customer number. There is a limit of one entry per invited customer number.

4.7 Survey links are personal to the invited customer and must not be forwarded, transferred, reproduced or used by another person.

4.8 Entries generated through automated means, manipulation, unauthorised use of a survey link or other conduct that circumvents the intended entry process are void.

4.9 There is no charge to enter, although entrants are responsible for their ordinary internet-access costs.

5. Prizes

5.1 There are ten prizes available.

5.2 Each prize consists of one £50 Amazon.co.uk eGift Card.

5.3 Each winner may receive a maximum of one prize.

5.4 The prizes are non-transferable, non-exchangeable and no cash alternative will be offered.

5.5 If a prize becomes unavailable for reasons outside the Promoter’s reasonable control, the Promoter may substitute it with a prize of equal or greater value.

5.6 Use of an Amazon.co.uk eGift Card is subject to Amazon’s applicable gift-card terms and conditions.

5.7 Amazon is not the sponsor, promoter or administrator of this prize draw and is not otherwise associated with it.

6. Winner Selection

6.1 Ten potential winners will be selected at random from all valid entries received during the Promotion Period.

6.2 The draw will be conducted using a computer process that produces verifiably random results.

6.3 Before the draw, the Promoter will create a final list of eligible entries and remove any records that are ineligible, opted out, invalid, duplicated or submitted for testing purposes.

6.4 The Promoter may also select a reasonable number of reserve winners in ranked order in case an original potential winner cannot receive the prize.

6.5 The draw will take place after the Promotion Period closes and after the eligible-entry list has been finalised.

7. Winner Notification and Verification

7.1 Winners will be notified by email at the email address associated with their customer number no later than 5 October 2026.

7.2 Unless verification is reasonably required, the winner notification will include or be accompanied by the winner’s Amazon.co.uk eGift Card, and no response will be required to claim the prize.

7.3 The Promoter may require a potential winner to provide reasonable information necessary to confirm eligibility before delivering the prize. If verification is required, the notification will explain how the potential winner may provide the requested information.

7.4 If a prize-delivery email is returned as undeliverable, or the Promoter otherwise reasonably determines that the winner cannot receive the prize, is ineligible or has breached these Terms and Conditions, the Promoter will make reasonable efforts to resolve the issue. If those efforts are unsuccessful, the Promoter may offer the prize to the next eligible reserve winner.

7.5 Entrants will never be required to make a payment or provide payment-card details to receive a prize.

8. Prize Delivery

8.1 Each prize will be delivered electronically to the email address associated with the winner’s customer number.

8.2 The Promoter will use reasonable efforts to deliver each prize at the same time as the winner notification and, in any event, within 30 days after the draw.

8.3 Winners should check their spam or junk email folders. The Promoter is not responsible for delays caused by email filtering or incorrect customer-account information, but will make reasonable efforts to deliver each prize.

9. Winner Information

9.1 The Promoter will retain records demonstrating that the prizes were validly awarded.

9.2 The Promoter will provide information and evidence concerning the prize awards to the Advertising Standards Authority or another competent regulator if required.

10. Survey and Personal Data

10.1 Survey responses will be pseudonymised and associated with a customer number rather than displayed with the respondent’s name or direct contact information in the survey-analysis dataset.

10.2 The Promoter will process entrant information for purposes including:
a. administering the survey and prize draw;
b. validating entries;
c. selecting and contacting winners;
d. verifying eligibility;
e. delivering prizes;
f. preventing misuse or fraud; and
g. demonstrating that the prize draw was properly administered.

10.3 Access to information that connects customer numbers with identifiable customer records will be limited to personnel who require access for the purposes described above.

10.4 Entry into the prize draw does not constitute consent to receive marketing communications.

10.5 Personal information will be processed in accordance with the Promoter’s Privacy Policy, available at 123 Reg Data Protection & Privacy Notice.

11. Administration of the Prize Draw

11.1 The Promoter reserves the right to reject an entry or withhold a prize where it reasonably believes that:
a. the entrant has breached these Terms and Conditions;
b. the entry was generated or submitted improperly;
c. the entrant has acted fraudulently or dishonestly; or
d. awarding the prize would be unlawful.

11.2 The Promoter may request information reasonably necessary to investigate the validity of an entry.

11.3 The Promoter’s decisions regarding eligibility, winner selection and administration of the prize draw are final, subject to applicable law.

11.4 The Promoter will not amend, suspend or cancel the prize draw unless circumstances outside its reasonable control make it necessary to do so.

11.5 If the prize draw is affected by technical failure, unauthorised intervention, fraud or another circumstance outside the Promoter’s reasonable control, the Promoter will take reasonable steps to minimise any disadvantage to entrants.

12. Liability

12.1 Nothing in these Terms and Conditions excludes or limits liability for:
a. death or personal injury caused by negligence;
b. fraud or fraudulent misrepresentation; or
c. any other liability that cannot lawfully be excluded or limited.

12.2 Subject to paragraph 12.1, the Promoter is not responsible for losses arising from circumstances outside its reasonable control.

12.3 The Promoter is not responsible for:
a. survey invitations or entries that are lost, delayed, corrupted, misdirected or not received due to technical or communications failures;
b. temporary unavailability of the survey; or
c. failure by an entrant to submit the survey correctly before the closing time.

12.4 Entrants’ statutory rights are not affected.

13. General

13.1 These Terms and Conditions are governed by the laws of England and Wales.

13.2 Entrants who live in Scotland or Northern Ireland may also bring proceedings in their local courts.

13.3 If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in effect.

13.4 By entering the prize draw, entrants agree to be bound by these Terms and Conditions.