PLEASE READ THIS AGREEMENT CAREFULLY, AS IT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS AND REMEDIES. The following terms apply to Website Builder Personal, Website Builder Business, Website Builder Business Plus and Website Builder Online Store (referred to in this Agreement as “Website Builder”).


This Website Builder Service Agreement (this “Agreement”) sets forth the terms and conditions of your use of 123 Reg’s Website Builder services (“Website Builder” or the “Services”).

Your electronic acceptance of this Agreement signifies that you have read, understand, acknowledge and agree to be bound by this Agreement, along with (i) 123 Reg’s General Terms and Conditions , and (ii) any plan limits, product disclaimers or other restrictions presented to you on the Website Builder landing page of the 123 Reg website (this “Site”), both (i) and (ii) of which are incorporated herein by reference.

The terms “we”, “us” or “our” shall refer to 123 Reg. The terms “you”, “your”, “User” or “customer” shall refer to any individual or entity who accepts this Agreement and/or uses the Services. Unless otherwise specifically provided in this Agreement, nothing in this Agreement shall be deemed to confer any third-party rights or benefits.

You acknowledge and agree that (i) 123 Reg, in its sole and absolute discretion, may change or modify this Agreement, and any policies or agreements which are incorporated herein, at any time, and such changes or modifications shall be effective immediately upon posting to this Site, and (ii) your use of this Site or the Services found at this Site after such changes or modifications have been made (as indicated by the “Last Revised” date at the top of this page) shall constitute your acceptance of this Agreement as last revised. If you do not agree to be bound by this Agreement as last revised, do not use (or continue to use) this Site or the Services found at this Site. In addition, 123 Reg may occasionally notify you of changes or modifications to this Agreement by email. It is therefore very important that you keep your customer account (“Customer Account”) information, including your email address, current. 123 Reg assumes no liability or responsibility for your failure to receive an email notification if such failure results from an inaccurate or out-of-date email address.


Website Builder is a cloud-hosted tool that enables you to design, create, build, market and/or promote (services available vary based on the specific service plan selected) an online presence for your specific objectives by integrating website, hosting, security, social media presence, online storefront, online appointments, digital marketing and/or other capabilities all within the tool and packaged offering. Except as noted in the Exceptions and Limitations section of this Agreement, your use of the Services is subject to the terms of this Agreement and the following 123 Reg product-specific terms of service incorporated herein by reference: (i) Search Engine Optimisation Agreement; and (ii) Certificate Services Agreement.


2.1.1 Website Builder Personal is free of charge with every domain name purchase for the first 30 days from the date of purchase of the Website Builder Personal plan (the “Trial”).

2.1.2 123 Reg shall charge the Client the Fees for the Website Builder Personal plan once the Trial has terminated and thereafter, monthly in advance.

2.13 The Client may cancel the Trial at any time by requesting cancellation in accordance with clause 2.2.2.


2.2.1 Subject to earlier termination in accordance with these terms, Website Builder runs for the continued period that the Client owns the domain name with 123 Reg.

2.2.2 The Client may cancel Website Builder at any time either through the Client’s control panel or by contacting our Support team, as applicable. The Client accepts that their request to cancel entitles 123 Reg to suspend the one-page Website and take it offline. 123 Reg will send the Client an email confirmation of the request to cancel. The Client accepts that upon deletion of the Website Builder, the Client’s website will become irrecoverable after 28 days.

2.2.3 If the domain is transferred to a new owner, the new owner of the domain is entitled to purchase the Website Builder. The new Client accepts that it shall not have access to the previous Website associated with the domain.

2.2.4 123 Reg reserves the right to terminate the Website Builder, or amend the terms of this Service, at any time.

2.1.7 The Client may choose to upgrade its Website Builder plan at any time by clicking the ‘Upgrade’ option in their 123 Reg control panel. The Client accepts that the upgrade will be subject to applicable fees for the new Website Builder plan.


With Website Builder, you have the option to create, manage and maintain an online storefront and/or online appointments, which allows you to:

1. add, access, manage and maintain a catalogue of products and/or services and present said catalogue on the Internet through a compiled storefront or appointments listing rendered as a domain (web site) or sub-domain;

2. engage in the selling of services, physical, and downloadable goods over the Internet;

3. arrange for the collection of payment related to applicable tax and shipping fees;

4. collect credit card and personal information for the purpose of conducting transactions;

5. schedule online appointments and sync calendars from multiple platforms;

6. perform order management and processing activities; or

7. generate business reports related to Storefront business activity

Storefront and Appointment Content

You shall be solely responsible for providing, updating, uploading and maintaining Your website and any and all files, pages, data, works, information and/or materials on, within, displayed, linked or transmitted to, from or through Your website, including, without limitation, trade or service marks, images, photographs, illustrations, graphics, audio clips, video clips, email or other messages, meta tags, domain names, software and text. You are responsible for ensuring Your web site conforms to all local, state, federal, and international laws. Your web site content shall also include any registered domain names provided by You or registered on behalf of You in connection with the Services. You affirmatively acknowledge 123 Reg is relying on Your representation concerning Your proper use of all content on any web site You create or control.

Availability of Storefront and Appointment Services

Subject to the terms and conditions of this Agreement, 123 Reg shall attempt to provide the Services for twenty-four (24) hours a day, seven (7) days a week throughout the term of this Agreement. You agree that from time to time, the Services may be inaccessible or inoperable for any reason, including, without limitation: (i) equipment malfunctions; (ii) periodic maintenance procedures or repairs which 123 Reg may undertake from time to time; or (iii) causes beyond the control of 123 Reg or which are not reasonably foreseeable by 123 Reg, including, without limitation, interruption or failure of telecommunication or digital transmission links, hostile network attacks network congestion or other failures. You agree that 123 Reg has no control over the availability of the Services on a continuous or uninterrupted basis.

Product Catalogue

You agree the performance of Your website may begin to slow at varying number of products depending on potential physical and practical constraints, including (but not limited to): system architecture, system capacity, system load, end-user internet connectivity and end-user computer configurations. You agree 123 Reg has no control over potential physical and practical constraints You may experience at an uncertain number of products in a category.

End Customer Payment and Taxes

You understand You are responsible for collecting, and managing all end customer payments. Similarly, You are responsible for the payment of all applicable state, federal or international taxes on products You sell using the Services. It is Your responsibility to read, enter into, and agree to all End User License Agreements required for use of Your selected Payment Methods and Tax options. 123 Reg is not responsible for the accuracy of information obtained through the Payment Method and Tax options. You are responsible for any additional taxes and duties imposed on the transaction. You may be subject to foreign tax obligations by selling to buyers. You are solely responsible for complying with all domestic and foreign tax, shipping, and export laws with respect to the sale of Your items to purchasers internationally.

Storage and Security

At all times, You shall bear full risk of loss and damage to Your web site and all of Your web site content. You are entirely responsible for maintaining the confidentiality of Your password and account information. You agree You are solely responsible for all acts, omissions and use under and charges incurred with Your account or password or in connection with the site or any of Your web site content displayed, linked, transmitted through or stored on the Server. You shall be solely responsible for undertaking measures to: (i) prevent any loss or damage to Your web site content; (ii) maintain independent archival and backup copies of Your web site content; (iii) ensure the security, confidentiality and integrity of all Your web site content transmitted through or stored on 123 Reg’s servers; and (iv) ensure the confidentiality of Your password. 123 Reg’s servers and hosting services are not an archive and 123 Reg shall have no liability to You or any other person for loss, damage or destruction of any of Your content. If Your password is lost, stolen or otherwise compromised, You shall promptly notify 123 Reg, whereupon 123 Reg shall suspend access to Your web site by use of such password and issue a replacement password to You or Your authorized representative. 123 Reg will not be liable for any loss You may incur as a result of someone else using Your password or account, either with or without Your knowledge. However, You could be held liable for losses incurred by 123 Reg or another party due to someone else using Your account or password.

Sample Terms and Conditions

Sample Terms and Conditions are provided for reference purposes only. 123 Reg is not responsible for Your use of the sample terms and conditions -- You use them at Your own risk. The default terms and conditions provided through the Terms and Conditions page can be used with the following disclaimer: The descriptions and suggestions are not legal, tax or financial advice. 123 Reg does not guarantee the legality of any phrasing or provisions offered or derived from these descriptions and suggestions. You should consult with an attorney to ensure Your terms and conditions are sufficient to meet Your needs, appropriate for Your jurisdiction and are legally binding on Your customers.


The websites created using Services are built on and integrated with 123 Reg’s hosting platform, and any attempt to migrate or otherwise transfer any such website to another hosting provider is a violation of this Agreement.

Except for the content provided by you, the websites created using Services belong to 123 Reg, and all such websites (including all copies thereof) are subject to copyright, trademark, patent, and other intellectual property laws of the United Kingdom and foreign countries. 123 Reg grants you an unrestricted license in the website for the duration of your Services subscription. Cancellation of your Services subscription for any reason terminates your license to the website thereafter. You agree to prevent any unauthorized copying of the websites created using Services. Unless otherwise specifically provided in this Agreement, no right or license under any copyright, trademark, patent, or other intellectual property right or license is granted by this Agreement. 123 Reg reserves all rights not expressly granted herein.

By uploading content for your website, you grant 123 Reg an unrestricted license (i) to use the content for the purpose of including in your website, and (ii) to display screenshots of any website created using Services, in marketing materials, or in other manners as determined by 123 Regin its sole and absolute discretion. In addition, you represent and warrant to 123 Reg that (a) you have all necessary rights to distribute such content, either because you are the author of the content and have the right to distribute the same, or because you have the appropriate distribution rights, licenses, consents, and/or permissions to use, in writing, from the copyright or other owner of the content, and (b) you do not violate the rights of any third party. As used herein, “content” shall include without limitation any text, software, widgets, applications, scripts, source code, API, photographs, illustrations, images, graphics, sounds, music, audio, video and interactive features (and the trademarks, service marks and logos contained therein). You acknowledge and agree that content you upload into Services may be immediately available. Content provided may also be cached for up to one year and deleting content from Services does not remove cached versions of the content.


Website Builder Digital Marketing Suite. Website Builder Digital Marketing Suite offers you the option to utilise only the available marketing tools of the Services, which includes search engine optimisation, and Facebook page creation and updates (subject to Section 4 above). Website Builder Digital Marketing Suite does not include the ability to create and host a website (including Online Store/Online Appointments), SSL Certificates, and Get Found services. Such services may be added at a later time, subject to the terms and conditions of this Agreement. Free Trial option (see section immediately below) is not available for Website Builder Digital Marketing Suite. Due to the limited nature of the Website Builder offering, the terms and conditions of 123 Reg's Certificate Services Agreement.

TLDs. You acknowledge and agree that your website will be subject to any and all content (or other) restrictions specific to the top level domain (“TLD”) with which it is associated. Only the Website Builder account associated with the TLD in question will be affected by such limitations.

Coming Soon Pages. Website Builder offers a “Coming Soon Page” option for customers who are not yet ready to build their website. You acknowledge and agree that if you select the “Coming Soon Page” option, you will have a more limited selection of design and colour combinations than those available in the Website Builder template library.

Obligation to Maintain Subscription. Provision of Services is dependent upon your active subscription to (and payment for) Website Builder. Failure to maintain your subscription at any time will result in termination of Services. Recurring billing for your Services plan will begin on the date of purchase. Fees paid for Services are not transferable to other Website Builder accounts (or other 123 Reg accounts) other than the account initially associated with Services on the date of purchase.

Termination of Expiration of Services. If 123 Reg terminates Your Service, it may, at its own option, remove and destroy data and files stored by You on its servers. 123 Reg has no obligation to monitor Your use of the Service, but reserves the right in its sole discretion to do so. You acknowledge and agree that upon expiration or termination of your Services, you must discontinue use of the Services and relinquish use of the IP addresses and server names assigned to you in connection with Services, including pointing the domain name system (“DNS”) for your domain name(s) away from our servers.


Definitions and Scope. As part of Website Builder, you may be allowed to use certain (i) photographs, illustrations, or other images (“Images”) and/or (ii) software, widgets, or other applications (“Software”) developed, owned, or licensed by third-party providers as 123 Reg may contract with from time to time. You acknowledge and agree that your use of the Images/Software is subject to our agreement(s) with the third-party providers. If the Images/Software are accompanied by or require consent to a license agreement from the third-party provider, your use of the Images/Software is subject to the terms and conditions of such license agreement, which are in addition to (not in lieu of) the terms and conditions of this Agreement.

Terms and Conditions Applicable to all Images/Software. You acknowledge and agree that (i) You may use the Images/Software solely as part of Services; (ii) you may not remove, modify, or obscure any copyright, trademark, or other proprietary rights notices that are contained in or on the Images/Software; and (iii) you may not sell, modify, re-use reverse-engineer, decompile, disassemble, reverse compile, create derivative works of or attempt to derive the source code from the Images/Software.

123 Reg may provide your personal information to third-party providers as required to provide the third-party Images/Software, including, but not limited to, the domain name associated with the Website Builder page. 123 Reg reserves the right to modify, change, or discontinue provision of the Images/Software at any time, and you agree to cooperate in performing any steps necessary in connection therewith.

123 Reg makes no representations or warranties about any third-party Images/Software offered in connection with Services, and expressly disclaims any liability or responsibility regarding the same.

You acknowledge and agree that you will protect, defend, indemnify and hold harmless 123 Reg from and against any and all claims imposed upon or incurred by 123 Reg directly or indirectly arising from your use or misuse of the third-party Images/Software. You acknowledge and agree that the providers of the third-party Images/Software are third-party beneficiaries to this Agreement for purposes of enforcing their rights under this Agreement.

Additional Terms and Conditions Applicable to Mapbox. You acknowledge and agree that your use of Mapbox is subject to the terms of service located here, which are hereby incorporated by reference.

Additional Terms and Conditions Applicable to Cronofy. You acknowledge and agree that your use of Cronofy is subject to the terms of service located here, which are hereby incorporated by reference.

Additional Terms and Conditions Applicable to Google My Business. You acknowledge and agree that your use of Google My Business is subject to the following: (i) Google Terms of Service located here; (ii) Google My Business Additional Terms located here; and (iii) Google Guidelines for Representing Partner Business on Google located here, all of which are hereby incorporated by reference.

You acknowledge and agree that the third-party providers (and their affiliates and suppliers) make no representations or warranties about any Images/Software offered in connection with the Services, and expressly disclaim any liability or damages (whether direct, indirect, or consequential) arising from the use of the Images/Software. You acknowledge and agree that the Images/Software will be supported by us and not by the third-party providers (or their affiliates or suppliers). You further acknowledge and agree that you are responsible for managing and maintaining in good standing with any paid subscription and/or account you sign up with a third-party provider. Your cancellation of this Agreement or removal of a Software from Services will not cancel or terminate your paid subscription and/or account with the third-party provider. If you wish to stop receiving services purchased directly by you from a third-party provider that is linked to Services, you must comply with the third-party specific terms and conditions.


The titles and headings of this Agreement are for convenience and ease of reference only and shall not be utilised in any way to construe or interpret the agreement of the parties as otherwise set forth herein. Each covenant and agreement in this Agreement shall be construed for all purposes to be a separate and independent covenant or agreement. If a court of competent jurisdiction holds any provision (or portion of a provision) of this Agreement to be illegal, invalid, or otherwise unenforceable, the remaining provisions (or portions of provisions) of this Agreement shall not be affected thereby and shall be found to be valid and enforceable to the fullest extent permitted by law.


Capitalised terms used but not defined herein shall have the meanings ascribed to them in the General Terms and Conditions. In the event there is a conflict between the provisions of this Agreement and the provisions of the General Terms and Conditions, the provisions of this Agreement shall control.