Contact 123-reg
There are several ways to get in touch with 123-reg, but we can swiftly deal with most queries online. This is the best way of getting answers to your questions – and providing help on the web is one of the things that keeps our prices low.
Lost your login details?
Retrieving your login details is easy. We can do it right now, automatically - it only takes a few moments.
Just tell us your email address, username or any domain name on your account. We'll do the rest.
find my login detailsFinding help
We post details of interruptions to our service on our system status page.
You can also search our support site to find an answer to your query. Most people can find the answer to their question online, so please try this before contacting us.
So...
Have you checked our support site for information?
Common support queries:
- What is FTP
- How to upload your website with FTP
- Transferring a .uk domain to 123-reg
- Find a lost FTP username or password
- Changing your DNS settings
There are hundreds of other help articles on the 123-reg support site – you can search for an answer now.
Getting in touch
The easiest way to contact us is through the Ask a Question page on our support site.
It'll send your query straight through to the appropriate expert on the 123-reg team, so you'll get a quicker response. It also lets you track all the questions you’ve asked, so if the same problem crops up again you’ll already have the solution to hand.
Other ways to contact us
Write to us: 123-reg GX Networks Ltd 5 Roundwood Avenue Stockley Park Uxbridge UB11 1FF
Telephone us on 0871 230 9525. We're here 9am - 7pm Monday to Friday. Calls cost 10p per minute from a BT landline. We sometimes get busy at peak times.
