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About 123 Reg

We enable everyone, whatever skill level, to unlock the full power of the web

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We’re here to help you maximise your online potential

Our philosophy is simple; the internet should be for the many not the few, which is why every single 123 Reg product is designed for the small business owner looking for an easy and hassle free way to start their online journey.

We believe succeeding online should be achievable for all. That’s why we’re dedicated to enabling everyone, whatever skill level, to unlock the full power of the internet. Accordingly, our products support all levels of technical ability. It doesn’t matter whether you’re web savvy or a complete beginner, we’ve got the perfect solution for you.

We make the internet a place where you’re in control with reliable, trusted services that are effortless at their heart. Jargon-free, easy-to-understand, clearly priced products supported at all times with a local, friendly and knowledgeable team showing you what you can do with your online world. Whether it’s your business or just your idea, we can help you maximise your potential and make every step on your online journey as easy as 1, 2, 3.

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Why choose 123 Reg?

With over 1 million UK websites using our services every day, you’ll be in good company

The UK’s #1 provider

We have registered over 3.5 million domain names making us the largest provider in the UK, offering a wide range of services designed to help you and your business get online.

Everything in one place

We have everything your business needs to build a professional brand online, attract new customers and keep them coming back for more. Domains, email, hosting, websites, email marketing, SEO, PPC management and more!

Expert support and advice

Our in-house experts are here to help you make your website a success. We are totally committed to achieving the highest levels of service at all times via telephone, chat or email. We are ready to give you a helping hand if you have any questions and guide you through the entire process.

Hosting over a million sites

Thanks to our easy-to-use products, our fantastic customer support and our great prices, our services are connected to over 1 million websites. We are literally trusted by millions of business who depend on our products and services daily.

Established in 1997

We have the experience you need as we have been helping small businesses like yours get online for two decades. A lot has changed in that time, but never our commitment to offering great products at affordable prices backed up by great support.

Products for all skill levels

Our philosophy is simple. We believe website creation should be for the many, not just the few. Accordingly, our products support all extremes of technical ability. We enable everyone whatever skill level to unlock the full power of the web.

Rock Solid network

Our network is built on the very latest Cisco architecture using 10 Gigabit connections to the internet with different back bone providers. Put simply, this means that you’re unlikely to experience any network downtime.

The latest hardware

We only use hardware from the world’s leading manufacturers. That means the latest HP and Dell servers with the latest generation of Intel processors, to ensure you always get the performance you need from your online presence when you need it.

We’re eco-friendly

Our eco-friendly green data centres are powered by the latest low-energy systems to minimise our carbon footprint. Our secure data centre helps to protect the environment while simultaneously saving our customers money.

Contacting Support

The easiest way of contacting support is through the 123 Reg Support Site using our email ticketing system. Our secure process keeps your request private and ensures it is sent straight through to the appropriate department of our expert team, so you’ll get a quicker response.

You can also telephone us on 0345 450 2310. Calls to 0345 numbers are charged at normal national rates, or free of charge on selected land-line and mobile plans. Opening hours are 9:00 am to 7:00 pm Monday to Friday. Please note lines may get busy at peak times.

Our commitment to our customers

Our aim is to respond to your queries within one hour across all of our contact methods, and during our core hours. We offer numerous ways to contact us and we are totally committed to offering our customers the highest levels of service at all times.

Press and media enquiries

For all media enquiries please contact us or call our press office on 0207 554 1785.

Legal bits

Our VAT number is:
927 1292 22.

Our registered office is:
123 Reg, 5th Floor, The Shipping Building, Old Vinyl Factory, 252 – 254 Blyth Road, Hayes, Middlesex, England, UB3 1HA

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nick leech photo

At 123 Reg we believe everyone should be able to do their business online. We have found a big gap in the online training market (especially for small businesses), with too many online courses designed for bigger business and therefore pitched as either too technical or taking too long to complete for a multi-tasking small business owner. Whether you’re just starting out or you’ve been online for years, our courses will help you create your website, engage with your customers, and increase your visitors.

Nick Leech, UK Marketing Director

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I actively listen to and engage with customers on what it is that they need from us. We have motivated the whole company to continue to put the customer at the heart of everything that we do. Now, our customer service offering goes above and beyond. 123 Reg is dedicated to keeping the customer at the heart and we are determined and inspired to continue to improve and excel in the area of customer service.

Richard Winslow, Brand Director

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Small businesses choose 123 Reg because we offer a first rate support network for those individuals or businesses looking to set up a web presence. We have adapted and shaped our customer service standards to ensure we support small businesses in the best, and most convenient way possible.

Dan Bromley, Head of International Contact Centre

Questions?

Call us on 0330 221 1007
from 9am to 7pm Monday to Friday