Our philosophy is simple; the internet should be for the many not the few, which is why every single 123 Reg product is designed for the small business owner looking for an easy and hassle free way to start their online journey.
We believe succeeding online should be achievable for all. That’s why we’re dedicated to enabling everyone, whatever skill level, to unlock the full power of the internet. Accordingly, our products support all levels of technical ability. It doesn’t matter whether you’re web savvy or a complete beginner, we’ve got the perfect solution for you.
We make the internet a place where you’re in control with reliable, trusted services that are effortless at their heart. Jargon-free, easy-to-understand, clearly priced products supported at all times with a local, friendly and knowledgeable team showing you what you can do with your online world. Whether it’s your business or just your idea, we can help you maximise your potential and make every step on your online journey as easy as 1, 2, 3.
With over 1 million UK websites using our services every day, you’ll be in good company
The easiest way of contacting support is through the 123 Reg Support Site using our email ticketing system. Our secure process keeps your request private and ensures it is sent straight through to the appropriate department of our expert team, so you’ll get a quicker response.
You can also telephone us on 0345 450 2310. Calls to 0345 numbers are charged at normal national rates, or free of charge on selected land-line and mobile plans. Opening hours are 9:00 am to 7:00 pm Monday to Friday. Please note lines may get busy at peak times.
Our aim is to respond to your queries within one hour across all of our contact methods, and during our core hours. We offer numerous ways to contact us and we are totally committed to offering our customers the highest levels of service at all times.
For all media enquiries please contact us or call our press office on 0207 554 1785.
Our VAT number is:
927 1292 22.
Our registered office is:
123 Reg, 5th Floor, The Shipping Building, Old Vinyl Factory, 252 – 254 Blyth Road, Hayes, Middlesex, England, UB3 1HA
At 123 Reg we believe everyone should be able to do their business online. We have found a big gap in the online training market (especially for small businesses), with too many online courses designed for bigger business and therefore pitched as either too technical or taking too long to complete for a multi-tasking small business owner. Whether you’re just starting out or you’ve been online for years, our courses will help you create your website, engage with your customers, and increase your visitors.
I actively listen to and engage with customers on what it is that they need from us. We have motivated the whole company to continue to put the customer at the heart of everything that we do. Now, our customer service offering goes above and beyond. 123 Reg is dedicated to keeping the customer at the heart and we are determined and inspired to continue to improve and excel in the area of customer service.
Small businesses choose 123 Reg because we offer a first rate support network for those individuals or businesses looking to set up a web presence. We have adapted and shaped our customer service standards to ensure we support small businesses in the best, and most convenient way possible.
Call us on 0330 221 1007
from 9am to 7pm Monday to Friday