How do I take a screenshot or record my screen?
This article will explain how you can take screenshots or video recordings on your computer.
If you’re receiving an unusual error message or experiencing a problem with your 123 Reg products, we recommend that you take a screenshot of this issue or record the steps that you took. That way, our Support teams can better understand and resolve your problem.
To find out how to perform either of these actions, select your device from the list below:
Desktop
Mobile
Windows
For screenshots, you should use the Snipping Tool, which should be built into your computer. Simply search for this tool and you’ll receive the following pop-up window.
To create a screenshot, click New and then click and drag the area on your screen that you want to capture. You can also delay your snip by a few seconds so that you can prepare your shot accordingly, much like taking a family photo.
For video recordings, you can use the Steps Recorder app. As with the Snipping Tool, search for this tool on your computer and you’ll receive the following application.
After clicking Start Record, this tool will begin recording your entire screen. If you want to exclude some steps from your video, such as you entering any personal information, click Pause Record, then click Resume Record to continue. You can also add comments to your recording that better explain certain steps or issues by clicking Add Comment. Once you’re finished, click Stop Record to save your footage.
For more details on how to use Steps Recorder, please visit Windows’ official website.
Mac
You can take a screenshot by pressing and holding Shift + Command + 3 on your keyboard. This will take an image of your entire screen, which can then be found on your desktop. If, however, you want to take a screenshot of a specific area instead, press and hold Shift + Command + 4 on your keyboard. From there, click and drag the area you want to capture with your mouse.
For video recordings, you can use the QuickTime Player app. To find this tool, click File in your toolbar and then choose New Screen Recording. You should then see the following:
You can set whether you want to record the entire screen or a specific window by clicking their respective graphic, and find more settings within the Options tab. Once you’re ready, click Record to begin, followed by Stop Recording when you’re finished.
Linux
To take a screenshot, press Print Screen on your keyboard and an image of your entire screen will be saved in your /Pictures folder. You can also take a screenshot of a specific area on your screen by pressing Shift and Print Screen on your keyboard. From there, click and drag the area you want to capture with your mouse.
Unfortunately, Linux users cannot take a video recording.
iOS
Taking a screenshot on your iPhone will depend on your model.
If you have an iPhone 13 or any other model that uses Face ID, you’ll need to press the Volume Up and Power buttons at the same time. If you have an iPhone with Touch ID, then you’ll need to press the Home and Power buttons instead.
Once you’ve done this, your screen will then flash and you’ll see a copy of your screenshot in the bottom-left corner of your screen. If you’re not sure which iPhone model you have, please visit Apple’s official website.
To make a video recording, you’ll need to do the following:
If you haven’t already done so, you’ll need to add the recording function to your Control Center. To do this, select Settings, followed by Control Center and then select Add next to Screen Recording.
From there, open your Control Center by swiping down from the top-right corner of your screen or swiping up from the bottom of your screen (depending on your model).
Next, select the grey Record button and wait for the countdown to finish. The icon should then turn red.
Exit the Control Center to begin your recording.
Once you’re finished, return to the Control Center and select the red Record button. You will then be asked whether you want to stop the recording.
You can now find your recording within the Photos app.
Android
Taking a screenshot on your Android will depend on your model.
In most cases, you’ll need to press the Volume Down and Power buttons at the same time. If this doesn’t work, press and hold the Power button for three seconds and then select Screenshot from the options that appear.
Some models also let you take a scrolling screenshot which will capture more on your screen. This can be done by taking the screenshot and selecting Capture more in the toolbar that appears. In any case, your screenshot can be found in your Photos or Gallery app.
To take a video recording, simply follow these instructions:
Swipe down twice from the top of your screen to open your Control Center.
Find and select Screen recorder.
A pop-up window will now appear, asking whether you want to include sounds and screen taps.
Once you’ve chosen your settings, tap Start recording to begin.
Once you’re finished, swipe down from the top of your screen and tap the Screen recorder app.
Your recording will now be available for you to view or share within your Photos or Gallery app.