123-reg Domain Backordering Terms and Conditions

This agreement sets forth the terms and conditions of the Client's use of the 123-reg Backorder service. By using the service you, the Client, acknowledge that you have read, understood and agree to be bound by the terms of this agreement and the 123-reg General Terms and Conditions and 123-reg Registration, Renewal and Refund Agreement. These can be viewed by visiting www.123-reg.co.uk/terms.

1. General Back Order Terms

1.1 The Backorder service allows Clients to select an already registered domain to be tracked. The Backorder service will attempt to register the domain name as soon as it becomes available.

1.2 The Backorder service is currently available to the following domain extensions; .co.uk, .com, .net, .org, .info, .biz, .mobi, .tel, .de, .org.uk, .me.uk, .gb.com, .ae.org, .cn.com, .de.com, .kr.com, .sa.com, .za.com, .co, .tv, .cc, .me, .asia, .se.net, .se.com, .uy.com, .br.com, .no.com, .hu.com, .ru.com, .jpn.com. Please see https://www.123-reg.co.uk/domain-names/backorder.shtml for complete list.

1.3 You agree a domain name that has expired shall be subject first to a grace period of up to forty (40) days (although this may vary from time to time and subject to the registry of the domain), some domains may be followed by the ICANN-mandated redemption grace period of thirty (30) days. During this period of time, the current domain name registrant may renew the domain name and retain ownership. It is only following this period that a selected Backordered domain would be eligible for registration to a Client through the service.

2. Process

2.1 The Control Panel will show an estimated drop date range which is calculated as the estimated drop date of the domain plus one additional day.

2.2 Once the backorder is successful and payment has been taken, the domain will become manageable from the Client's Control Panel.

2.3 In the event the backorder is successful but payment has not been taken or Client has not yet made the payment, the Client will have 28 days in which he can pay the backorder fee respectively. As per clause 4.3 below any payments not made within the 28 day period will be re-listed for sale.

2.4 Following a successful backorder for which payment has not been made, the domain will appear in the Control Panel, however, will not be manageable.

2.5 The Client does not hold any legal rights to the domain prior to payment. The domain will hold 123-reg contact details until full payment has been obtained.

2.6 In the event that Clients are found to have ordered and cancelled 50 or more backorders over a period of 12 months, 123-reg reserve the right to suspend the Client's account for the remainder of the year.

3. Price

3.1 The following domains will be charged a backorder fee of £49.99. All prices exclude VAT (charged at 20%): .com, .net, .org, .info, .biz, .mobi, .tel, .co.uk, .org.uk, .me.uk. .de, .gb.com, .ae.org, .cn.com, .de.com, .kr.com, .sa.com, .za.com.

3.2 The following domains will be charged a backorder fee of £59.99. All prices exclude VAT (charged at 20%): .tv, .cc, .me, .asia, .eu.com, .gb.net, .us.com, .uk.net, .uk.com, .pw, .us. .co, .se.net, .se.com, .uy.com, .br.com, .no.com, .hu.com, .ru.com, .jpn.com.

3.3 123-reg reserve the right to amend the backorder fees at any time.

  • 3.3.1 Clients are required to pay the correct fee as stated on the 123-reg website upon the 'successful' status of the backorder at which time payment for the backorder is required.
  • 3.3.2 Clients acknowledge that it remains their responsibility to regularly visit the 123-reg website in order to ensure they are aware of the current prices prior to a successful backorder.

4. Payment

4.1 The system will attempt to take payment for the backorder fee on 1st, 3rd, 7th, 14th, 21st and 28th day subsequent to registration.

4.2 The Client will be unable to cancel the backorder once a Backorder has been successful regardless of whether payment has been made yet or not.

4.3 In the event the domain remains unpaid for within 28 days, 123-reg reserve the right to list the domain for sale. The domain will no longer appear in the Client's control panel.

4.4 It remains the responsibility of the Client to ensure payment details are up to date and correct in order for a successful backorder to be made.

4.5 The Client acknowledges that they have no rights over the domain prior to making full payment of backorder fees.

5. Cancellation and refund

5.1 Clients may only cancel the backorder of the domain name upon the backorder status of "awaiting fulfilment." No cancellations will be accepted at any other time.

5.2 If the backorder process fails, the backorder is cancelled and will not be automatically reinstated.

5.3 Clients will be expected to reinstate the backorder if the backorder is still required, by using the 'Resubmit' option in their Control Panel.

5.4 Reinstating the backorder will mean Clients are required to repeat the order process, at which stage another invoice will be raised. This will place a new backorder which will be valid for the new term of the domain.

5.5 The backorder price will be non-refundable and no refunds will be issued upon a successful backorder.

5.6 It is the Client's responsibility to ensure that they have correctly spelled the domain name which they wish to place a backorder on. 123-reg will not refund Clients for misspelled domain names.

6. Email Notifications

6.1 It is the Client's responsibility to ensure that the backorder has been successful upon making payment. 123-reg endeavours to inform the Client by email upon the failure of a backorder.

6.2 Clients may opt out of this email at any time by unchecking the option under Update Personal Information Section in their Control Panel.

6.3 It is the Client's responsibility to ensure that the backorder has been successful upon making payment. 123-reg endeavours to inform the Client by email upon the failure of a backorder.

7. Liability

7.1 123-reg makes no representations or warranties to the Client that the Client's requested domain name is guaranteed to be ordered through the use of the 123-reg Backorder service.

7.2 Clients will not hold 123-reg or its sister companies liable in any way if we are unable to register the Backorder requested domain name.

7.3 The drop date, for the purposes of this agreement, is the date all expiring domains are released into the pool for reregistration, following any grace periods that may apply.

7.4 123-reg reserves the right at all times to disclose any information as it deems necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in 123-reg's sole discretion.

7.5 Terms used but not defined herein shall have the meanings ascribed to them in the 123-reg General Terms of Service and 123-reg Registration, Renewal and Refund Agreement.

7.6 In the event there is a conflict between the provisions of the General Terms of Service, the 123-reg Registration, Renewal and Refund Agreement and this Agreement, the provisions of this Agreement shall control.

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