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123 Reg Domain Ownership Protection (‘DOP’) Terms and Conditions

These Domain Ownership Protection Terms and Conditions are supplemental to the General Terms and Conditions, including the Acceptable Use Policy and the Data Protection Policy and apply to the provision of any domain related services by 123-Reg Limited (‘123 Reg’). The ordering of DOP services from 123 Reg constitutes acceptance by the Client of the General Terms and Conditions and these Domain Ownership Protection Terms and Conditions.

1. DOP Restrictions

1.1. When DOP has been enabled on a domain, the Client acknowledges and accepts that it will be unable to:

1.1.1. amend or updated registrant information;

1.1.2. remove the lock(s) on the domain name;

1.1.3. transfer the domain to another 123 Reg account;

1.1.4. transfer the domain to a third-party registrar; or

1.1.5. cancel the domain renewal without first disabling DOP.

1.2. The Client further acknowledges and accepts that it will be unable to disable DOP or make any amendments without the Client’s DOP password. 123 Reg support staff are unable to access the Client’s DOP password and it is solely the Client’s responsibility to ensure that such DOP password remains safe and secure.

1.3. In the event that the Client needs to reset its DOP password then The Client will be required to confirm their identity to 123 Reg as part of a manual process which could take up to 14 days to complete.

1.4. DOP is only available on primary domain registrations and is not available on certain TLDs.

2. Renewal Guarantee

2.1. Guaranteed renewal under DOP does not relieve the Client from the obligation to pay the renewal fee for the domain name. If payment of the domain renewal fee is not made within 5 days of the guaranteed renewal then the domain will be suspended as per 123 Reg’s Domain terms and conditions. If payment of the domain renewal fee is not made the domain name may be cancelled.

2.2. The Client understands and accepts that to recover a domain name which has been renewed under the DOP guaranteed renewal the Client must pay the applicable domain renewal fee and the DOP renewal fee in order to have the domain name restored to the Client’s control panel.

2.3. In order to prevent an automatic renewal under the DOP guarantee, the Client must disable DOP at least 24 hours prior to any payment date and set the domain name to manual renewal. The payment date is at least 7 days prior to the renewal date and varies by both payment method and by domain extension.

3. Domain Privacy

3.1. The Domain Privacy element of DOP is governed by 123 Reg’s Identity Protect WHOIS privacy terms and conditions (‘the Domain Privacy Terms’). The Client confirms that it will comply in full with the Domain Privacy Terms in respect of any domain on which DOP has been enabled.

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