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Terms & conditions
123-reg Expired Domains Terms and Conditions
In the event that a domain name is not renewed by its expiry date it shall cease to operate and shall be deemed to be expired.
A domain name shall expire if 123-reg is unable to take payment via the method stored on the customer's 123-reg account, the customer has set the domain to expire or the customer fails to manually renew the domain name.
It is the customer's responsibility that the email address stored on the 123-reg account is up to date and is able to receive renewal reminders from 123-reg.
Following the expiry date a domain may enter a grace and/or redemption period. Certain registries do not allow for grace and/or redemption periods as more fully set out here.
Domains from registries which do not allow for a grace and/or redemption period may be unrecoverable by the customer or 123-reg following the expiry date and in such circumstances 123-reg is entitled to terminate the agreement with the customer without liability and is under no duty to attempt to recover such domain(s).
The customer acknowledges that three (3) calendar days after the date of expiration 123-reg may in its sole discretion carry out the following actions:
Renew the domain name;
Park the domain name on different Name Servers from those set by the customer including the 123-reg Name Servers; and/or
Where the relevant registry does not allow for grace or redemption periods, 123-reg may terminate the agreement and transfer the domain.
Provided that the relevant registry for the domain(s) allows a grace period, the customer acknowledges that they have up to 16 days following expiry of the domain(s) ('the Grace Period') to contact 123-reg to retrieve and renew the domain name provided that the customer pays for said renewal in full and in cleared funds.
On receipt of the Renewal Fee by 123-reg within the Grace Period, the customer will retain ownership of the requested domain and as soon as reasonably practicable 123-reg shall restore the requested domain to the customer's control panel.
The customer acknowledges that following the end of the Grace Period 123-reg may at its sole discretion carry out the following actions:
Auction the domain name
Change the Contact Details
Transfer the domain name
If 123-reg does not receive the renewal fee within the Grace Period 123-reg may at its discretion terminate the agreement and change ownership of the requested domain.
Provided that the relevant registry of the domain(s) allows for a redemption period, if 123-reg receives a request from the customer to renew the domain name(s) after the end of the Grace Period ('the Redemption Period'), the customer agrees to pay the applicable redemption fee(s) plus the renewal fee(s) for the domain(s). Both the length of the Redemption Period and he redemption fee varies depending on the registry involved and the applicable redemption fees can be located here.
Customers acknowledge and agree that 123-reg is not obliged to take any action to renew or recover a domain in the Redemption Period and will only make such attempts once the customer has paid both the redemption and renewal fees to 123-reg.
123-reg endeavours to renew domain names on behalf of the customer. However, 123-reg make no guarantee that all attempted renewals, including attempts to renew expired domains, will be successful and it is the customer's responsibility to check the WHOIS database to ensure their domain name has been renewed.