1.1. 123 Reg’s Professional Email and Professional Email Powered by Titan offerings are cloud-hosted email offerings that enable you to manage your email, online calendar, storage, etc. (the “Services”). All of these Services are available for purchase and some are occasionally included for free with the purchase of other products. Our Statement of Support sets out the support that we do and do not provide for Professional Email and Professional Email Powered by Titan.

2.1. Free Services. Free Services may offer fewer features than the paid versions. Regardless of whether you pay for your use or receive the Services for free, your use of each of these Services is subject to both the general provisions of this Agreement and the provisions specific to whichever Service(s) you use.

2.2. Excessive Account Usage. If your account usage for any Service exceeds your plan-specific limits, you must either (i) upgrade to a plan that sufficiently meets your account usage, or (ii) reduce your account usage so that it remains within your plan. Should you fail to take one of these two actions, we reserve the right to (a) charge additional usage fees to your account or (b) terminate your account. Account usage determinations shall be made by us in our sole and absolute discretion. Unless otherwise specified, unused monthly allotments will not accrue or carry over from month to month.

2.3. Data Retention. The Services are not intended for archival purposes. You are solely responsible for maintaining independent back-up copies of your emails, files, distribution lists and other content. We expressly disclaim any liability or responsibility for any loss, damage or destruction of your emails, files, distribution lists or any other content.

2.4. Other Restrictions. You acknowledge and agree that (unless expressly permitted) you will not use any of the Services to (i) send high-volume, mass or bulk emails, (ii) store audio or video files (or other large files or media not intended for emailing), (iii) back up a hosting account, or (iv) any other uses in violation of our policies, as may be updated from time to time, including the Acceptable Use Policy. We may block, suspend or terminate any Services if you or your account is in violation of this Agreement.

2.5. Local Language Limitations. Professional Email and Professional Email Powered by Titan does not support all local languages. If a local language is not supported, then the product will default to English only.

3.1. Core Services. Our Email service provides you with the ability to send and receive electronic mail via the Internet using a personal email address linked to your domain name. In order to use our Email service, you must (i) register a domain name, (ii) provide all equipment necessary to establish a connection to the Internet, and (iii) provide your own connection to the Internet.

3.2. Plan Limits. You acknowledge and agree that Email is offered with different plan levels or limits. These plan limits are presented either on the Email landing page or on this Site and may relate to (i) the number of recipients allowed per email message, (ii) the number of email messages allowed per day, (iii) the size of each email message and/or attachment, (iv) the number of contacts allowed per shared address list, (v) the number of contacts allowed per distribution list, (vi) the number of email messages allowed per minute, (vii) the number of devices allowed per account, or (viii) such other items as we may specify.

3.3. Spam and Virus Protection. Our Email service includes spam and virus protection. All email sent to and from your email address will automatically be scanned to assist in preventing spam and/or viruses from being transmitted to and from your email program and computer system, and this feature cannot be disabled or configured by you. You acknowledge and agree that our spam and virus protection feature is not guaranteed to be one hundred percent (100%) effective or error-free and may delete email messages and/or attachments that you wish to send or receive or allow the transmission of spam and/or viruses to and from your email program and computer system. You acknowledge and agree that we shall have no liability to you or any third party with respect to our spam and virus protection feature, your failure to send or receive any email messages and/or attachments as a result thereof, or the transmission of spam and/or viruses to and from your email program and computer system.

3.4. Restrictions. You may not remove, modify, or obscure any copyright, trademark or other proprietary rights notices that are contained in or on the software. You may not reverse engineer, decompile, or disassemble the software, except and only to the extent that such activity is expressly permitted by applicable law. You may not use the software in any application or situation where the software failures could lead to death or serious bodily injury to any person, or to severe physical or environmental damage.

3.5. Technical Support. We, and not any third party provider will provide technical support for the software.

3.6. DNS Records. You acknowledge and agree that we will automatically add a SRV record to your DNS if your domain name is registered with 123 Reg. You may remove the SRV record through the DNS control panel. The SRV record may be removed when the last email address associated with the domain name is removed or when the domain name is transferred.

Online Calendar provides you with calendar services suitable for both single and multiple users, in home and work environments. Online Calendar generally allows you to (i) create and maintain personal and group calendars, (ii) schedule events, and invite others to events, and (iii) check user availability. Please note that Online Calendar is available via the CalDAV protocol. Accordingly, if the CalDAV protocol is not native to your third-party client, you will need to install an application that supports CalDAV to use this feature. If such an application is not available for your third-party client, you will not be able to synchronize Online Calendar across platforms.

5.1. As part of the Email Service, you may use certain tools or software developed, owned, or licensed by a third-party (“Third-Party Softwares”). Such Third-Party Software is provided as part of the Services and may be subject to additional terms imposed by the applicable third-party provider. If any Third-Party Software is accompanied by or requires acceptance of a license agreement or other terms from the applicable third-party provider, your use of that Third-Party Software is subject to those terms, in addition to (and not in lieu of) this Agreement.

5.2. Without limiting the foregoing, where the Services are provided using tools of software supplied by Titan Solution Ltd SEZC (“Titan”), your use of such Services is subject to the Titan End User Agreement which is hereby incorporated by reference. This will include 123 Reg’s “Professional Email Powered by Titan” products.

5.3. We may reference or provide access to third-party services, products, and promotions that utilise or provide ancillary services in connection with the Services (“Third-Party Services”). These Third-Party Services are provided for your convenience only and do not constitute our approval, endorsement, or recommendation of any such Third-Party Services. You access and use any Third-Party Service based on your own evaluation and at your own risk. You understand that the provision and use of any Third-Party Service supplied independently of the Services is not governed by this Agreement. If you decide to use a Third-Party Service, you will be responsible for reviewing, understanding and accepting the terms and conditions associated with its use (and where any personal data is processed by that third party in connection with such service, it will be governed by that third party’s own privacy policies).

5.4. To the maximum extent permitted by applicable law, neither 123 Reg nor any third-party providers make any representations or warranties with respect to any Third-Party Software or Third-Party Services, and each expressly disclaims any liability for damages (whether direct, indirect, incidental, or consequential) arising from your use of such Third-Party Software or Third-Party Services.

5.5. You are responsible for managing and maintaining in good standing any paid subscription and/or account required in connection with a Third-Party Service. You must cancel or terminate any such paid subscription and/or account with the applicable third-party provider and not with 123 Reg.

5.6. We will share your information with trusted third-party service providers as necessary for them to perform services on our behalf including processing credit card payments, security, risk management and compliance and identity verification.