See what customers are saying about 123-reg

Five happy customers share their top reasons to use 123-reg.

Watch this short video to find out how they have benefited from our tools, guides and constant support to learn how to get started online and grow a successful business on the Internet.

The Business of Women

The Business of Women

I chose 123-reg to purchase my domains and hosting because of their transparent pricing system, tooling and add-ons. Although technical myself, I wanted a call centre I could trust with extended hours and availability and this paid off when my site went down between Christmas and New Year. Whilst I panicked, the ever-brilliant George fixed it and I was back to business as usual before the turkey was finished! Any time I have a query about a service I get a fast response and the problem is solved. I will definitely be keeping my business with 123, continue to recommend them and expect to expand my requirements with them.

Namtec logo www.namtec.co.uk
Jon Williams, IT Manager

Not-for-profit company, The National Metals Technology Centre (NAMTEC), is the UK's research and skills centre for metals technology. With focus on innovation, research and development, NAMTEC looks to keep costs down whilst driving technology forward.

"123-reg is not only easy to use, but also very reasonably priced. We've registered a variety of domains for NAMTEC and our associated projects over the years with 123-reg and will continue to use their services in the future."
"The web interface is well thought out and user friendly and makes it easy to keep your domains up to date."
Lucky Bucket

www.luckybucket.co.uk
Andrew Scullin, Director

"It was great to meet you guys and put a human face to, what up to now, has been quite a mysterious entity. Thanks also for all your advice and tips about websites, including the offers. Thanks again!"
Elite Business Magazine

elitebusinessmagazine.co.uk

"Working with such an established brand as 123-reg has been a fantastic experience. In addition to producing top quality adverts for the publication on a consistent basis, 123-reg also provides a perfect match for the brand identity requirements of the magazine. On top of this, the feedback that we receive from clients on the products and services 123-reg offers is always positive. It goes without saying that we look forward to continuing an excellent working relationship with them."
Foot Rescue

www.footrescue.co.uk
Jim Leigh, Managing Director

"24 hours is good, however you seem to have done even better than that and it is all back up and running already. I have to say I am most impressed by 123-reg as a service provider, you provide a great support service and have always helped with quick and clear answers to my questions. So Thanks again!"
Frag logo

frag.co.uk
Dug Stokes, (via Twitter)

"I've used 123-reg for over 3 years and I'm extremely impressed with their professional attitude and approachable manner. Hosting can be a complex industry, but 123-reg have consistently understood my needs. They've always got it right first time - and on time. I simply wouldn't recommend anyone else!"
ShinyShack logo

www.shinyshack.com
Tamer Shafik, Director

"We have used 123-reg for a number of years and projects now, and would not consider using any other hosting company. We look for committed customer service, good pricing, and above all reliability, and I am pleased to say that 123-reg deliver all of these, every time.

Any issues we have had (and there have been very few) have always been dealt with promptly and with staff who clearly know what they are doing."
Mobilitysmart logo

Mobilitysmart.cc
Andrew Atkinson

"As an online retailer, we have to impress upon our site visitors that we are a safe and trustworthy business. Transparency is especially important to us, particularly as the majority of our customers are from the pre-internet generation. Therefore, buying an Extended SSL from 123-reg was a no-brainer."
Spring logo

www.springccr.co.uk
Luke Thomas

Luke Thomas, Director of Spring, a performance and coaching company that has seen exciting growth with corporate brand name clients. Virtually all their new business is through recommendation and clients coming back for more - due to the sheer value that they add. Luke comments:

"123-reg came highly recommended to us. Great businesses prove their worth to customers and I now recommend 123-reg myself! This is due to their excellent service, competitive pricing and outstanding customer support. In a world that's becoming so distant and digital, it's thoroughly refreshing to get such a personal touch."
Masoomah logo

www.masoomah.co.uk
Sadia Nosheen, Proprietor

"I have been a customer of 123-reg since 2008. Even with very little IT knowledge I have mastered using the ecommerce package which has helped me to start a small business from home which is growing very rapidly.

I was able to improve my IT skills and photography and now have a website that looks extremely professional - I find that whenever I require support or help the staff are very supportive and helpful and can understand my very basic and confused IT knowledge.

Thank you once again for all your help."
Stronghold-it.co.uk logo

stronghold-it.co.uk
Anthony Houlihan, Director

"Security is paramount to the IT support industry in which we operate. So getting our SSL Certificate from 123-reg was a great move. Now customers have no qualms when using our services or buying products from our site."
Start Your Business

www.startyourbusinessmag.com

"123-reg.co.uk provide a comprehensive range of packages that meet all the requirements of a new business start-up. The Website Builder application provides a cost-effective solution to get your business online with an impressive collection of templates and interactive tools. If your requirements are more advanced their dedicated server packages offer solutions for even the most demanding user. Whether you are a new start-up or upgrading your IT infrastructure, 123-reg.co.uk provides an excellent range of services. We highly recommend them!"
Genetic Disorders UK

www.geneticdisordersuk.org
Doron, Head of Operations,

"As a busy charity with various domain names and lots of web-based needs to fulfil, we rely on our internet presence. 123-reg make the perfect partner for us, supporting us promptly and professionally when we need them, so we can focus our time and effort on important fundraising activities".
123Designer

123Designer

The service I've received has been at the top of its game with 123-reg. Whenever I have needed help with setting up a domain, web forwarding or email services, 123-reg support team have been highly supportive. Their support website link is also very nifty, especially while setting up email systems for my clients.

Media Design logo www.mediadesignstudio.co.uk
Sharon Attaway

"We were previously using an unreliable company with a very complicated registration and transfer process. Then we found 123-reg and the control came back to us.
"123-reg makes it very simple to register domain names and the domain name control panel is exactly what we need. The transferring of domain names on internal accounts is also absolutely brilliant. It saves a lot of time and really removes a headache for us and our clients."
More testimonials  

John Mason www.fromelions.org.uk

"There are many Lions Clubs in the UK and we wanted to make sure we had a presence on the web to publicise what we were doing in Frome. Another Lions Club recommended 123-reg, so I found out what we needed to do and registered our desired address, www.fromelions.org.uk, which was very quick, easy and inexpensive."
"It is also a really useful tool for the club. Instead of having to remember everybody's individual email address, the 123-reg account enables us to create firstname.surname@fromelions.org.uk addresses for each member, which automatically forward to their personal email. It makes it much easier to keep in touch and has been greatly appreciated by the club."
"Going with 123-reg has been an inexpensive, simple and easy way to get a website name working well for us and many other clubs like us."

Alan Culley, Business owner

"Working with 123-reg is easy and fast. I mainly use their mailbox features and really appreciate it. I always end up forgetting my passwords and they never end up getting annoyed with me when i have to reset it. So i hope that they continue being the way that they are with me! Thanks."

Natasha Sandals, A happy 123-reg customer

"During my recent call I was promptly transferred through to an agent who put me at ease straight away. We went through my settings, changed a few things and after 5 minutes or so it was solved and my email was working again. I am so happy and thankful for your knowledgeable and helpful customer services team."

Andy Eastcrabbe, Network Manager

"I am writing to let you know that your support team has really helped me out with exceptional levels of customer service.

Please can you thank your colleagues on behalf of my organisation for a job well done. Keep up the good work 123-Reg!"

Chris Jolley, Carpe Diem Incorporated Limited

"I'm amazed by the impressive response time on this, what fantastic support!"

Karl Baker, www.tauruscollections.com

"I have worked with 123-reg.co.uk since the start of my business some years ago now and I have always found them extremely helpful and the navigation system and account management tools are excellent. They offer a complete package for your website and email needs.
I wouldn't hesitate to recommend them for a second!

Keep up the good work."

Sarah Keating, Newbie

"I have used 123-reg for 4 years and have found it really easy to use (I class myself as beginner!). On the occasions I have needed help, the support team have been friendly and very helpful with their advice. I would highly recommend the InstantSite packages to anyone that wants a clear and easy way of setting up a website. The support team are very knowledgeable and reply to your queries quickly and in a friendly but professionable manner. They provide step-by-step instructions if you require them. I am shocked at some of the comments on this site. Everything is set out in the T&Cs and I've never had to wait long for a reply to a query. If I can run two websites that look like someone who knows what they are doing has set it all up, then I believe anyone can!"

Patricia Fleming, 123-reg Customer

"Many thanks for the service. Keep up the good work guys and girls."

Bill Phelps, Web Developer

"I am a web developer and need to have a reliable and fast webhosting service for my business. I am very pleased with the service from 123-Reg for both of the websites that I look after and you may certainly want to use them if you want your business to stay online."

Jonathan Jensen, 123-reg Customer

"I find it hard to believe anyone can beat 123-reg on price. They are extremely competitive and provide excellent value for money. I can't remember the last time I couldn't get onto my account - if ever. Server availability with 123-reg has always been good. The richness of functionality for managing domain names and for managing email is superb."
"Having your own domain name is not just for businesses either, as personal users like me can really benefit. It gives you a personalised email address rather than one chosen from the limited choice available from your broadband provider. It means you are not tied to any specific ISP and you can change broadband supplier without worrying about your email account(s) and that is important. Your friends will always know what you email address is because it always remains the same. I encourage my friends and family to get their own domain name and handle their broadband and email separately, so you can retain complete control, independence and flexibility."
"Whenever I sign up for, or purchase, something online, I set up an email address for that particular merchant or organisation. This way I can track what happens to my email, find out it the company has passed it on for example, and if it gets abused I can block that email address simply and quickly. This can all be done within your registered domain name and the email functions in 123-reg's products and services."

Matt Hawkins, 123-reg customer
via Twitter

"Excellent customer service again from 123-reg with my recent support ticket. Not sure why people use anyone else! Keep up the good work."

Find out what our customers said about 123-reg at the Business Startups Show

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